Head of Quality and Sustainability

Head of Quality and Sustainability

Experience – 20+ years

About Company

We are a part of a global organization that's leading the way in logistic process automation across the warehousing, airport, and parcel sectors. With a strong focus on innovation, intelligent software, and life-cycle services , we're helping shape the future of efficient and reliable automation technology.

Our global operations—supporting key business functions such as:

Engineering

Software & Equipment Development

Quality & Data Analytics

ICT (Information & Communications Technology)

Financial Shared Services (FSSC)

Supply Chain

Over the past 15 years, this center has become a cornerstone of our global success, driving excellence and sustainable growth.

As the Head of Quality and sustainability , you will play a strategic role in influencing senior leadership decisions, ensure adherence to global organization quality standards and sustainability goals as well as compliance to international standards and regulatory requirements. You will also be responsible for enhancing the organization's Quality Management System (QMS) , and internal quality policies to foster a culture of continuous improvement across all departments, and drive operational excellence across the GCC.

Your Key Responsibilities:

Quality and excellence leadership

• Act as the voice of quality in the leadership team; influence decision-making to drive quality outcomes.
• Develop partnership, collaborate with global quality leaders to deploy best in class quality systems.
• Develop and execute the quality strategy , vision, roadmap, and objectives aligned with business objectives, maintenance of effective quality management systems (QMS) for the GCC aligned with global quality strategy.
• Ensure compliance with industry standards and regulatory requirements applicable to our company from time to time.
• Drive operational excellence initiatives to improve quality, customer satisfaction, and business performance.
• Establish robust processes for quality assurance (QA), quality control (QC), audits, inspections, and corrective/preventive actions (CAPA).
• Own audit readiness, certification, and regulatory compliance across functions.
• Develop KPIs and dashboards to monitor, measure, and report on quality performance across the organization, lead preventive and corrective actions.
• Champion a quality-centric culture, fostering continuous learning and quality ownership at every organizational level.
• Collaborate closely with local and global stakeholders and external partners to align on quality expectations and to embed quality into all processes.
• Build and lead a high-performing quality team; mentor and develop talent.
• Conduct regular training and awareness programs to ensure compliance and drive behavioral change.
• Assess risks proactively and implement robust risk management and mitigation strategies.
• Stay abreast of technological advancements, industry trends, and regulatory changes to keep the organization ahead.

Sustainability & ESG Execution

• Localize and drive the company's sustainability and ESG framework in India in alignment with global priorities.
• Ensure compliance with applicable Indian environmental regulations, standards (e.g., ISO 14001, ISO 45001), and ESG reporting norms.
• Promote energy efficiency, waste reduction, water conservation, and sustainable procurement at project sites.
• Collaborate with procurement, HSE, engineering, and project execution teams to integrate sustainability across operations.
• Lead reporting on sustainability performance for India region, including regulatory, internal, and customer requirements.

Key Qualifications and experience:

• Bachelor's or master's degree in engineering, Quality Management, Environment Science, or a related field.
• 15+ years of progressive experience in quality , sustainability or EHS roles, preferably across multiple industries (e.g., manufacturing, automotive, automation, etc.). At least 5 years in leadership role in a multinational company.
• Strong knowledge of quality systems, compliance standards (ISO 9001, ISO 13485, ISO/TS 16949, GMP, etc.), and industry regulations.
• Certified Quality Professional (e.g., Six Sigma Black Belt, ASQ CQE/CQM/OE) is highly desirable.
• Demonstrated success in leading quality transformations, continuous improvement initiatives, and large teams.
• Expertise in root cause analysis, statistical process control, and risk management methodologies.

Personal Attributes:

• Strategic and operational thinking with hands-on approach.
• Strong knowledge of regulatory landscape and global Q&S standards.
• Effective communicator and influencer with internal and external stakeholders.
• Data-driven decision-making and risk management capabilities.
• Ability to lead cross-functional and cross-cultural teams.
• Visionary and inspiring leadership style.
• Strong agility to adapt to rapidly changing environments.
• Strategic thinker with hands-on problem-solving skills.
• Strong interpersonal, influencing, and change management skills.
• High business acumen and player-enterprise mindset.
• Resilient, decisive, and courageous in conversations and decisions.
• Passion for building quality-first cultures

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