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Team Manager
2 months ago
- Own your team’s performance, constantly finding ways to drive better process and performance amidst rapid scaling
- Work closely with stakeholders on increasing process efficiency
- Monitor key metrics on a daily, weekly and monthly basis and dig into root causes to understand and address emerging trends
- Manage team performance
- Manage team shrinkage and make sure we are hitting our daily goals
- Mentor team members for personal and professional growth
- At least 2 years of experience handling a team with a proven track record of managing metrics
- Experience working in a metrics driven process
- Experience managing stakeholders and cross functional communication
- Experience in quality management, calibration, and reporting
- Proficient in Google Workspace and Microsoft Office
- Ability to adapt to a fast-paced, ever changing work environment
- Demonstrated success in exceeding performance metrics while leading a team.
- Proven ability to thrive in a data-driven environment, consistently meeting or exceeding KPIs.
- Strong track record of effectively communicating with stakeholders across various departments.
#LI-Onsite #LI- RC2
More About UsTo learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.
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