Service Trainee

3 weeks ago

Ernakulam, India Servite Full time

Job Summary:

The Service Technician is responsible for installing, maintaining, and repairing a variety of equipment and systems. The role requires a thorough understanding of technical aspects, excellent problem-solving skills, and the ability to work independently or as part of a team.

Key Responsibilities:

  • Installation and Setup:
  • Install and configure new equipment and systems as per specifications.
  • Ensure installations comply with safety standards and regulations.
  • Maintenance and Repair:
  • Perform routine maintenance and preventive servicing of equipment.
  • Diagnose and troubleshoot issues to identify faults and determine the best solutions.
  • Repair or replace defective components or systems.
  • Customer Service:
  • Provide excellent customer service by addressing client inquiries and concerns.
  • Educate customers on proper usage and maintenance of equipment.
  • Documentation:
  • Maintain detailed records of services performed, parts used, and work completed.
  • Generate service reports and update maintenance logs.
  • Safety and Compliance:
  • Adhere to all safety guidelines and protocols to ensure a safe working environment.
  • Comply with company policies, industry standards, and legal regulations.
  • Continuous Improvement:
  • Stay updated with the latest industry trends, technologies, and best practices.
  • Participate in training programs to enhance technical skills and knowledge.

Qualifications:

  • Education:
  • High school diploma or equivalent required.
  • Technical certification or associate degree in a related field preferred.
  • Experience:
  • Proven experience as a Service Technician or similar role.
  • Hands-on experience with a variety of mechanical and electrical systems.
  • Skills:
  • Strong diagnostic and problem-solving abilities.
  • Proficiency in using hand tools, power tools, and diagnostic equipment.
  • Excellent communication and customer service skills.
  • Ability to read and interpret technical manuals and diagrams.
  • Physical Requirements:
  • Ability to lift heavy equipment and perform physically demanding tasks.
  • Willingness to work in various conditions, including confined spaces and heights.

Working Conditions:

  • May involve traveling to customer sites.
  • Work may be required outside of regular business hours, including weekends and holidays.

Job Types: Full-time, Permanent, Fresher

Pay: ₹6, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Paid sick time

Experience:

  • total work: 1 year (Preferred)
  • Computer hardware service: 1 year (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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