Server monitoring

1 week ago


Chennai, India Tata Consultancy Services Full time
Dear CandidateGreetings from TCS

TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Role: Server monitoringLocation: Pune/ChennaiExperience Range: 6 - 8 yearsEducational Qualification : 15 Years of Full Time Education

Job Description:

Required Technical Skill Set

: Monitoring tools like Moogsoft, Dynatrace, ELK, ScienceLogic(NW), Sysview(Mainframe) & SolarWinds.

Must-Have

1. Knowledge on Infrastructure Monitoring tools like Moogsoft, Dynatrace, ELK, ScienceLogic(NW), Sysview(Mainframe) & SolarWinds.

2. Expertise in monitoring tools, ITSM tools, Network and other tools

Good-to-Have

• Knowledge on Infrastructure Monitoring tools like Moogsoft, Dynatrace, ELK, ScienceLogic(NW), Sysview(Mainframe) & SolarWinds.

• Expertise in monitoring tools, ITSM tools, Network and other tools

• Provide information on components and services availability, capacity, and performance metrics

• Troubleshoot problems Technically at L1 & L1.5 level and triage all the tickets.

• Tracking and documenting all defects and resolutions in detail through a designated Ticket Tools

• Escalating complicated issues to management, other IT resources, third parties and/or vendors, as appropriate.

• Have a prior experience on proactive and reactive monitoring of technology systems like: Servers, Network infrastructure, Apps, Databases & data centers.

• Should have an excellent communication skills

• Should be ready to operate on 24/7 support model

• Should have a knowledge on a daily systems, servers, devices or components Health Check Process
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