Store Manager
15 hours ago
Job description
Job Summary:
As the FB/Retail Store Manager, you will oversee the daily operations of our store, ensuring a high standard of customer service, effective team management, and achievement of sales targets. You will play a crucial role in driving store performance and fostering a positive shopping environment.
Key Responsibilities:
Team Leadership:
· Train and develop store staff.
· Conduct performance evaluations and provide coaching.
· Foster a positive team culture and encourage collaboration.
Sales and Customer Service:
· Achieve sales targets and manage inventory to optimize sales.
· Ensure exceptional customer service and resolve customer complaints promptly.
· Implement promotional strategies to increase store traffic.
Operational Management:
· Oversee daily store operations, including inventory management, merchandising, and store layout.
· Ensure compliance with company policies, safety standards, and procedures.
· Manage budgeting, financial reporting, and expense control.
Visual Merchandising:
· Maintain visual merchandising standards to create an attractive shopping experience.
· Implement planograms and promotional displays.
Reporting and Analysis:
· Analyse sales data and store performance metrics to identify trends and areas for improvement.
· Prepare reports for upper management on store performance and inventory status.
Qualifications:
Education: High school diploma or equivalent; bachelor's degree in business, Retail Management, or a related field preferred.
Experience:
· Minimum of 2 years in retail management, FCB or a related field.
· Proven track record of meeting sales goals and managing a team.
Skills:
· Strong leadership and interpersonal skills.
· Excellent communication and customer service abilities.
· Proficiency in inventory management and retail software systems.
· Ability to analyse data and make informed decisions.
Job Types: Full-time, Permanent
Work Location: In person
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