Senior Frontline PS Support Engineer

14 hours ago


Gurugram, India Taboola Full time

Realize your potential by joining the leading performance-driven advertising company As a L1 Senior Support Engineer on the Frontline Advertiser Support team in our Gurgram Office , you’ll play a vital role in delivering timely, effective, and customer-centric solutions. You will be the first point of contact for our advertisers, providing outstanding support through multiple channels including chat, email, and video conferencing. Being service-oriented and prioritising the client’s needs is key, as is the willingness to continually learn and adapt to new technologies and methodologies. You will play a critical role in delivering timely, effective, and customer-centric solutions. To thrive in this role, you’ll need: Minimum of 4 years of work experience in a Technical Ad Tech Support or relevant client-facing technical role Solid understanding of system logs, APIs, and basic SQL Previous experience working in the Ad Tech industry Familiarity with campaign performance, tracking, targeting, and optimization concepts Willingness to work in 24×7 rotational shifts Bonus points if you have: Familiarity with digital analytics tools such as Google Analytics Knowledge of tracking mechanisms, third-party tags, UTM parameters, and conversion attribution How you’ll make an impact: Act as the first point of contact for Taboola’s clients, addressing their technical and support needs Respond to customer inquiries through email, live chat, and ticketing systems Troubleshoot platform-related issues and escalate when needed Monitor workload distribution and ensure timely assignment of incoming cases Serve as the primary point of contact for the shift and coordinate resolution efforts Update and maintain internal knowledge base articles



  • Gurugram, India Taboola Full time

    Realize your potential by joining the leading performance-driven advertising company! As a Frontline PS Technical Support Engineer on the Professional Services team in our Gurgaon office, you’ll play a vital role in providing support via various channels like chat, email, and video conference, demonstrating flexibility and adaptability to different...


  • Gurugram, India Taboola Full time

    Realize your potential by joining the leading performance-driven advertising company! As a Frontline PS Shift Lead on the Professional Services team in our Gurgaon office, you’ll play a vital role in ensuring smooth day-to-day operations across the Global Support organization. This role requires strong ownership of customer experience KPIs, incident...


  • gurugram, India Taboola Full time

    Realize your potential by joining the leading performance-driven advertising company  As a Frontline PS Shift Lead on the Professional Services team in our Gurgaon office, you'll play a vital role in ensuring smooth day-to-day operations across the Global Support organization. This role requires strong ownership of customer experience KPIs, incident...


  • Gurugram, India HELLA Full time

    SAP Consultant FI/CO/PS Location Gurugram - Haryana, IndiaFORVIA HELLA is a listed, international automotive supplier. Coming together with Faurecia in the FORVIA Group, we build the world's seventh largest supplier of automotive technologies. As a global market leader in high-growth areas, FORVIA employs 157,000 people worldwide. FORVIA HELLA therein stands...


  • Gurugram, India SAP Full time

    We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...


  • Gurugram, India Invokhr Full time

    Description SAP PS Consultant Team Lead / Asst Manager Position We are currently seeking a talented SAP PS Consultant Team Lead / Asst Manager to join our team. In this position, you will be responsible for understanding and optimizing project financials within the SAP environment. The ideal candidate will possess strong communication skills, hold a SAP...


  • Gurugram, India Hybris Full time

    Job Description We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself,...


  • Gurugram, India FORVIA HELLA Full time

    Job Description Location Gurugram - Haryana, India FORVIA HELLA is a listed, international automotive supplier. Coming together with Faurecia in the FORVIA Group, we build the world's seventh largest supplier of automotive technologies. As a global market leader in high-growth areas, FORVIA employs 157,000 people worldwide. FORVIA HELLA therein stands for...


  • Gurugram, Gurugram, India noon Full time

    Job Description Job Title: Senior Manager, Contact Center Operations Customer Service Location: Gurgaon, India About noon We're building an ecosystem of digital products and services that power everyday life across the Middle Eastfast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what...

  • Assistant Manager

    14 hours ago


    Gurugram, India JLL Full time

    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...