Underwriting Team Lead

4 weeks ago


Bengaluru, India Firstsource Full time

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services and Insurance Verticals. Our Clientele includes Fortune 500 & FTSE 100 companies.

To know more about Firstsource please visit our website Summary : A Team Lead should be a subject matter expert evidenced by currently working in live production and exceeding all productivity and quality goals. Ability to train and facilitate new recruits into live production anytime during their tenure. Prior experience in the sub process will be an added advantage.


Knowledge, Skills & Ability:

1. Knowledge of the US Mortgage Industry with Mortgage underwriting experience

2. Knowledge of different types of mortgage and its functioning and ability to read various origination documents

3. Good communication skills (Written and Verbal) are required to understand and communicate with the vendors/clients

4. Strong Customer Service Skills, Negotiations Skills and Leadership skills required

5. Detail Oriented with good analytical skills and the ability to make decisions based on the situation

6. Ability to analyze the numbers and reconcile the data if required as per requirements.

7. Experience with reporting and analysis

8. Good email etiquette

9. Ability to handle and accomplish multiple tasks and resolve

10. Experience working in a team-oriented, collaborative environment

11. Should be able to effectively use a computer and be competent with MS office applications



Responsibilities :

1. Supervise and lead a group associates to meet all SLA’s relative to any and all functions in the Mortgage underwriting area (Supervision of workflows and work queues).

Experience in Income calculation, 4c's and well versed about underwriting process.

2. Maintain daily, weekly and monthly production reports

3. Coordinate activities of the department with the manager to include work flow monitoring, process improvement, training, reporting and special projects

4. Provide recommendations for strategies and process improvements to add value to teams and clients

5. Coordinate with other internal support teams to ensure seamless production by the operations team

6. Provide resolutions to complex escalated queries and complaints from external and internal customers

7. Must lead, coach, motivate and develop associates to deliver high quality reports to the clients to achieve or exceed set operational targets

8. Monitor and evaluate staff performance, attendance, also generate reports as necessary


Contact details

Neelam Sharmar



  • Bengaluru, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...


  • Bengaluru, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...


  • Bengaluru, India Firstsource Full time

    A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

  • Underwriter

    3 hours ago


    Bengaluru, India Live Connections Full time

    Overview: As a Mortgage Underwriter specializing in income, you will play a crucial role in assessing and analyzing borrowers' financial documents to determine their eligibility for mortgage loans. Your primary focus will be on evaluating various sources of income to ensure they meet the lender's guidelines and industry regulations. You will collaborate...


  • Bengaluru, India Saaki Argus & Averil Consulting Full time

    About Client A leading Mortgage Company Skills: End – End core underwriting Experience. 4C’s of underwriting. Should have experience in conventional, FHA and VA loan products. 2c’s experience can be considered for component underwriting. Exp:3 to 6 Years. Underwriting: (Live Underwriting / Modular Underwriting / Component Underwriting) ...


  • Bengaluru, India Ethos Full time

    About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.  We leverage deep technology and data science to streamline the life insurance process, making it more accessible...


  • Bengaluru, Karnataka, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Process Associate

    4 days ago


    Bengaluru, Karnataka, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...


  • Bengaluru, India Altisource Full time

    Company DescriptionARE YOU READY TO WORK AT ALTISOURCE?Are you a natural helper who loves working through people’s problems to find the best solution?Are you a quick learner who is self-motivated and able to work well independently as well as on a team?Are you interested in working on a new product where you can make an immediate impact?If so, nice to meet...


  • Bengaluru, India Altisource Full time

    Company DescriptionARE YOU READY TO WORK AT ALTISOURCE?Are you a natural helper who loves working through people’s problems to find the best solution?Are you a quick learner who is self-motivated and able to work well independently as well as on a team?Are you interested in working on a new product where you can make an immediate impact?If so, nice to meet...


  • Jeevanbheemanagar, Bengaluru, Karnataka, India Namaste Credit Full time

    **About us**: Namaste Credit is a fintech organization which makes the entire business loan process better and transparent with the help of technology. We provide an API-enabled loan automation and management solution for banks and lenders. **Position: Junior Credit Underwriter** **Skills**: 1. Bachelor's degree in Finance, Accounting, or a related...


  • Bengaluru, India INDECOMM Full time

    Job Brief We are seeking a dynamic IQA Lead Associate who will be responsible for evaluating mortgage files following applicable GSE/Government Agency selling guides and Lender overlays. The role involves assessing the permissibility of risk covering the mortgage loan as per guidelines and ensuring adequate coverage with the collateral property....

  • Team Lead

    1 month ago


    Bengaluru, Karnataka, India Allstate Insurance Company Full time

    Property Estimate Team Lead: Job Description Job Summary:This job involved leading a team of estimating and pre-fill claims specialists / Property claims processing specialists responsible for property damage assessments from defined peril types / payments and adjuster task support. The teams evaluate the extent of the damage basis images and documentation...


  • Bengaluru, India Altisource Full time

    Company DescriptionARE YOU READY TO WORK AT ALTISOURCE?Are you a natural helper who loves working through people’s problems to find the best solution?Are you a quick learner who is self-motivated and able to work well independently as well as on a team?Are you interested in working on a new product where you can make an immediate impact?If so, nice to meet...


  • Bengaluru, India Stripe Full time

    Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering...

  • Team Lead

    1 month ago


    Bengaluru, India Allstate Benefits Full time

    Job Summary:This job involved leading a team of estimating and pre-fill claims specialists / Property claims processing specialists responsible for property damage assessments from defined peril types / payments and adjuster task support. The teams evaluate the extent of the damage basis images and documentation received from the vendors/insured. Damage...


  • Bengaluru, India Altisource Full time

    Company DescriptionARE YOU READY TO WORK AT ALTISOURCE?- Are you a natural helper who loves working through people’s problems to find the best solution?- Are you a quick learner who is self-motivated and able to work well independently as well as on a team?- Are you interested in working on a new product where you can make an immediate impact?If so, nice...

  • OFB Tech

    5 days ago


    Bengaluru, India OFB Tech Pvt Ltd (OfBusiness) Full time

    Profile: UnderwritingResponsible for the Following:- Taking care of cases when they move to underwriting after credit processing.- Conducting tele PDs.- Be responsible for Quantitative & Qualitative Analysis of the case.Quantitative Analysis includes:i) Financial Analysis: credit worthiness of the client, past trends, net worth, etc.ii) Banking Analysis: who...


  • Bengaluru, India Goldman Sachs Full time

    Wealth Management  Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth...


  • Bengaluru, India Goldman Sachs Full time

    Wealth Management  Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth...