Service Delivery Manager Specialized in Revenue Streams 1414400.

4 weeks ago

bangalore, India Cisco Full time

Why You’ll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

What You’ll Do

As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team is responsible for customer order orchestration processing through all lifecycle stages across Company’s business models. You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams, and delivering quality business outcomes.

Oversee multiple areas within the Invoice to Cash & Revenue Management Business Functions, owning the end-to-end strategy and delivery of capabilities. You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business. Lead, motivate and drive team to reach the established organization and capability goals. Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Stay on top of investments, capacity, and project schedules. Lead the organization’s effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Lead a geographically distributed team of software engineers and analysts.

Who You’ll Work With

When you work with us, you will be part of a highly empowered collaborative “FUTURE IT” team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with businesses partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.

Who We Are

Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization. We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI powered technology.

In Finance IT, we deliver the technologies that power Cisco’s Finance and Commercial Processes through scalable and sustainable architectures to drive profitable growth & operational efficiency. The Finance IT organization is a team of fun-loving and motivated individuals working on managing IT architecture, platforms, and engineering services for Cisco core financials area.

Who You Are

You are a leader who is self-motivated with real passion for technology, leads by example, holds self-accountable for team performance, takes complete ownership on all aspects of customer and project initiatives. You feel comfortable dealing with ambiguity, can influence within and outside the organization, and drive tangible impact.

Minimum Qualifications

Bachelors +8 years of related experience or Masters +6 years of related technical experience Experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products. Knowledge of Agile Principles and practices. Hands on implementation experience with Oracle Revenue Management Cloud Services. Experience in Full-stack Engineering, including Java / J2EE, microservice architecture, and large-scale application design and development. Experience in Developing applications using Databases like Oracle, MongoDB Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi. Advanced SQL knowledge for data analysis and auditing. Experience in supporting Customer Operations and Period Close Processes Experience in managing large-scale platforms and/or infrastructure.

Preferred Qualifications

Hands on experience with Oracle ERP, particularly in Accounts Receivables, Revenue Management. Knowledge of other ERP modules is a plus. Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services is a plus.

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