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Implementation Specialist
3 weeks ago
● Support the configuration of the Salesforce environment according to clientspecifications and project scope
● Design and provide training for clients at various levels, including administrator and endusers based on project implementation goals.
● Conduct discovery meetings with clients to determine requirements as appropriate
● Follow best practices and standards in software design, development, and deployment.Develop full migration and implementation plans that address both tactical and strategicneeds of the client.
Internal Responsibilities
● Own project delivery through full implementation lifecycle on multiple simultaneousprojects.
● Configure solutions with Salesforce products, as needed to complete project goals. Planand execute data migrations from legacy data systems to Salesforce. Investigate andimplement third party tools that integrate with Salesforce.
● Partner with the internal development team to create custom code, including composingof user stories, testing, and deployment
● Provide weekly governance reports in a timely manner on overall project(s) status toproject PM
Requirements
Requirements
● 3+ years experience as a Salesforce Administrator or Salesforce Consultant
● Salesforce Admin Certification is required. Additional Salesforce Certifications arepreferred
● Experience working with customers to elicit and analyze their requirements, developdesigns, and implement custom solutions
● Strong knowledge of Agile project delivery practices, requirements gathering, user storyprioritization and solid UAT guidelines required● Proficiency in Google Docs, Sheets, Presentations and other online collaboration toolslike JIRA and Teams are required
● Excellent time management skills and the ability to prioritize work as well as workindependently is necessary
● Demonstrated business aptitude with the ability to translate practical business conceptsinto technical specifications.
● Strong interpersonal skills, including excellent verbal and written communication skillsand presentation skills.
● Attention to detail and the ability to prioritize and manage competing client demands.
●Learning agility, including a demonstrated ability to pick up and master business andtechnical subject matters quickly
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