Customer Service Engineer

1 month ago


India Contemporary Amperex Technology Co., Limited Full time

About CATL

CATL invites you to continue our legend of green energy

CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL's EV battery consumption volume has ranked No.1 in the world for six consecutive years and global energy storage battery shipment has also ranked No.1 for two consecutive years.


Job Responsibilities:

1.Lead to solve customer plant on-site problem in a timely manner including, but not limited to: warehouse, logistic, delivery, customer production issues;

2.Collaborate with CQE/RQE to collect, resovle production issue, communicate with customer/CATL, to mitigate issue impact;

3.Build deep contact with customers, establish good customer relationship, and enhance customers' perception of our company's services;

4.Gain insight into targeted dynamics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.


Job Requirements:

1.Bachelor's degree or above;

2.Above 3 years of experience in PM/R&D/operation/sales in the automotive industry, familiar with project/operation rules, and able to work independently;

3.Clear thinking, meticulous thinking, and high risk awareness;

4.Strong communication and affinity skills, able to quickly establish stable and deep relationships with customers, and effectively manage customer and project resources;

5.Good at teamwork and cross departmental collaboration, strong self drive, pressure resistance, and strong execution ability;

6.Fluent in English and local language is must, other language is a plus.



  • india Convergint Asia Pacific Full time

    Title: Customer Service Engineer Department: Service Department Experience – 3 to 7 years Main Objectives : 1. Ensure client satisfaction. 2. Manage relations with existing clients. 3. Service security systems and provide services to our clients. Trouble shooting, solving problems and finish routine preventive maintenance on time according to Convergint...

  • Service Engineer

    2 weeks ago


    india ZwickRoell Full time

    ZwickRoell is the world's leading supplier of materials testing machines. Our materials testing machines are used worldwide in R&D and quality assurance in more than 20 industries. For more than 160 years, ZwickRoell has stood for reliable test results, excellent services, and quality and reliability in materials and components testing in over 56...


  • india CIRCOR International, Inc. Full time

    Job Description and Responsibilities Customer Service Manager BUSINESS: CIRCOR Industrial LOCATION: Coimbatore, India DIRECT REPORTING: Head Sales (Industrial Valves) FUNCTIONAL REPORTING: NA POSITION DETAILS Position Summary The Customer Service Manager is responsible for maintaining and driving customer satisfaction by establishing a professional and...


  • india Ricoh Vietnam Company Limited Full time

    Job Description Overall technical matters managementOnsite service & training for dealers and internal team.Advise technical information related to hardware for customers’ issues.Cooperate with the sales team to design, live demo, and propose a suitable solution to customers.Work closely & support the sales team on the project which is in need of technical...

  • Service Engineer

    2 weeks ago


    india Microsoft Full time

    Overview Providing technical and customer service support for a Diagnostic Solution products. Assisting users with product issues and concerns and communicating steps to resolve problems. Identifying and analyzing problems with software and hardware, including failures, bugs and system issues. Work on cases/tickets according to established...

  • Service Engineer

    14 hours ago


    india VT VACUUM TECHNOLOGIES PVT LTD Full time

    1. Work Profile: Service & Application Engineer Primary task is to perform testing, calibration and repair of cryostats, furnaces, mass flow controllers, vacuum gauges, gas Analysers both in-house and on the field, with remote support capabilities. 2. Tasks: Activity Planning, Customer Co-Ordination (emails, calls, meetings), Perform Service Activities...

  • Service Engineer

    2 days ago


    india Prime Search Full time

    Position: Service Engineer Base Location : West Bengal Salary: Max. 70k (Depend on skills). Experience: 1-4 years (training can be considered) Open to travel anytime anywhere in East India Region & Bangladesh also. Known English and Bengali Language. Duties and Responsibility: Service engineers have to repair and service all the machinery and equipment...

  • HubSpot Specialist

    4 weeks ago


    india Right Customer Full time

    We are seeking a HubSpot Specialist, a crucial role in enhancing our marketing, sales, and customer service efforts. In this position, you will be the maestro of our HubSpot environment, leveraging its full suite of tools to streamline processes, optimize customer interactions, and drive business growth. Your expertise will be instrumental in deploying...


  • india Zentrum™ Full time

    Company Description Zentrum™ is a leading automation and security technology company based in New Delhi. We specialize in consulting, designing, installations, and turnkey solutions for a wide range of automation and security systems including CCTV Video Surveillance, Access Control Systems, Perimeter Protection & Intrusion Detection Systems, Fire Alarm...


  • india WSAudiology Full time

    (a few high level lines to describe the mission of the role) What you will do Supervising day-to-day operations in the customer service department. Manage a team of 20 customer service executives. Knowing products inside and out so that customer queries can be answered. Improve customer service experience, create engaged customers and facilitate...


  • india Flintex Consulting Pte Ltd Full time

    Job Description Position Summary : This role is responsible for overall customer service function in Asia.Role and Responsibilities • Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.• Develop CS...


  • India AirlinePros International Full time

    AirlinePros International is a global leader in airline and travel representation. We facilitate airlines access new markets and support their sales and distribution from nearly 40 global locations. Our team comprises of aviation experts with a cumulative industry experience of over 500 years. Backed by a culture of integrity, passion, accountability, and...


  • india IDFC FIRST Bank Full time

    Job Title – Associate Customer Service Manager Place of work  – Haryana Business Unit  - Retail Banking Function  - Operations  Job Purpose : The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The...


  • india Inspeed Technology Finance and Services Full time

    Company Description We are IT Product Soultion and Services Company Role Description Support and Services Engineer should be Capable of Trouble shoooting End Point Devices Like Desktop , Laptop , Tablet , Printer etc . Should be aware of IT Infrastructure and should be independently abe to rosolve Customer IT related issues . Qualifications Customer...

  • Service Engineer

    2 weeks ago


    india Comaea Consulting Full time

    Job Description Our client is a global manufacturing company, a market leader in the shipbuilding and marine equipment manufacturing industry. In order to grow the organization and strengthen its engineering team in Oceania, our client wants to recruit a:Service Engineer (Mechanical) (Based in Fremantle / Remote) ORGANISATION: You will be reporting to the...


  • india MiCo2 Group, LLC Full time

    Job Description We are seeking a Remote Customer Service Specialist to join our team! You will be responsible for helping customers by providing information and resolving issues.Responsibilities: Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and...


  • india Flintex Consulting Pte Ltd Full time

    Job Description Responsibilities: ● Making & receiving customer inquiry calls● Handling customer complaints● Collecting & analysing customer feedback● Responding to customer reviews● Support software training & software installation with customer● Intervention driver fatigue cases for commercial bus & SME companies● Assist in the retrieval of...


  • india Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.Job DescriptionAs a Field Service Engineer, Candidate will perform the following at end-user locations. ...

  • In Service Engineer

    2 days ago


    india Airbus Full time

    An exciting opportunity for an Avionics support engineer (m/f) has arisen within Airbus Commercial Aircraft. As the successful candidate you will join the team in charge of the in-service AIRBUS A/C fleet, engineering support for Auto Flight, Navigation, Communication & Datalink Systems (ATA22/23/34/46) & Handling Qualities Analysis, within the In-Service...

  • Customer Service

    2 weeks ago


    india Petra Group Full time

    Job Description Importante empresa multinacional del sector dental y cuidado oral está en busca de un especialista en Customer Service para su tienda.Requisitos:- Experiencia mínima de 3 años en ventas al público- Conocimiento en Power BI.- Gestión de pedidos y manejo de caja- 100% Presencial Base de la posición: Buenos Aires - ArgentinaRequirements...