Associate vice president

5 days ago

Gurgaon, India PeopleStrong Full time

About the RoleWe are seeking a seasoned and visionary leader to AVP - Global Payroll Operations across multiple geographies in a Saa S-driven environment. The role focuses on driving digital transformation, ensuring global compliance, and strengthening governance, automation, and scalability to deliver an exceptional client experience.Key ResponsibilitiesStrategic & Operational Leadership- Lead global payroll delivery across multiple regions within a Saa S-enabled model. (India & Middle East)- Drive automation, process excellence, and digital transformation to enhance accuracy and efficiency.- Establish robust governance across payroll systems, integrations, and data management.- Ensure adherence to global tax regulations, statutory filings, and audit standards.- Oversee financial governance including cost optimization, pricing strategy, and gross margin management.- Define and monitor SLAs, KPIs, and service excellence metrics.Escalation & Risk Management- Serve as the executive escalation point for critical payroll issues.- Conduct root cause analysis and implement preventive measures.- Build structured escalation frameworks and maintain transparent client communication.People & Leadership Development- Lead and develop large, multi-region teams while fostering accountability, innovation, and collaboration.- Mentor senior delivery leaders and build a strong leadership pipeline.- Monitor performance and productivity through data-driven insights and leadership KPIs.Key Skills & Experience- CA / MBA / Postgraduate with 16–20 years of experience in global payroll leadership within Saa S-led environments.- Deep expertise in statutory compliance, taxation, and multi-country payroll governance.- Strong understanding of payroll technologies, HRMS integrations, and data privacy standards.- Proven track record in financial governance, SLA management, and transformation leadership.- Advanced proficiency in MS Excel and Saa S-based payroll / HR tech platforms.- Demonstrated success in leading large-scale operational and digital transformation initiatives.

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