Scrum Master

1 week ago

Mumbai, Maharashtra, India Kayana | Ordering & Payment Solutions Full time

Job Title: Scrum Master (Techno-Functional | Agile | Process-Oriented)

Location: Mumbai, India

Experience: 7–8 Years

Industry: Payment Solutions / BFSI / Retail / Healthcare

Employment Type: Full-Time

Job Summary:

We are looking for an experienced and proactive Scrum Master with a techno-functional mindset , strong grounding in Agile practices , and a passion for process excellence . The ideal candidate will bring 7–8 years of overall experience, with a proven track record of enabling high-performing Agile teams in payment solutions, BFSI, retail, or healthcare domains .

This role requires close collaboration with cross-functional teams and business stakeholders to drive Agile delivery, foster continuous improvement, and ensure alignment between technology and business goals.

Key Responsibilities:

  • Lead one or more Agile teams as a Scrum Master , facilitating Agile ceremonies such as Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
  • Act as a techno-functional liaison — translating business requirements into technical goals and ensuring delivery aligns with organizational objectives.
  • Work closely with Product Owners and stakeholders to manage product backlogs, define user stories, and prioritize sprint deliverables.
  • Champion Agile values and best practices, ensuring adherence to frameworks like Scrum, Kanban, or SAFe.
  • Identify and address impediments that hinder team progress and escalate when necessary.
  • Track and report on team performance metrics, ensuring delivery commitments are met.
  • Promote continuous improvement , retrospection, and adoption of Agile maturity across the organization.
  • Collaborate with QA, DevOps, Architecture, and Business teams to ensure seamless, quality-driven releases.
  • Contribute to Agile process enhancements and play an active role in Agile community-of-practice forums.

Required Skills & Qualifications:

  • 7–8 years of total experience in IT/Software Development, including 4+ years as a Scrum Master .
  • Hands-on experience working in payment solutions , BFSI , retail , or healthcare domains.
  • Strong techno-functional understanding of enterprise systems and business workflows.
  • Deep knowledge of Agile methodologies and experience using tools like Jira , Confluence , or Azure DevOps .
  • Proven ability to coach teams on Agile principles and practices.
  • Excellent communication, stakeholder management, and facilitation skills.
  • Strong process orientation with experience driving efficiency, quality, and Agile compliance.
  • Relevant certifications preferred: Certified Scrum Master (CSM) , Certified SAFe Scrum Master , PMI-ACP , or equivalent.

Nice to Have:

  • Familiarity with DevOps concepts, CI/CD pipelines, and test automation strategies.
  • Experience in scaled Agile environments (e.g., SAFe, LeSS).
  • Exposure to regulatory environments or compliance-heavy domains like BFSI or healthcare.
  • Understanding of digital payment platforms, retail POS systems, or core banking solutions.

Why Join Us?

  • Be a key contributor in driving Agile transformation in a fast-paced domain.
  • Work with high-impact teams delivering real-world solutions in critical industries.
  • Growth-oriented work culture with learning opportunities and domain exposure.
  • Competitive compensation, flexible work arrangements, and a dynamic team environment.

Pay: ₹1,00,000- ₹1,80,000.00 per month

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