Service Officer-BRANCH BANKING-Service

2 weeks ago

Guntur, India Kotak Mahindra Bank Full time

Service Officer

Department

Retail Liabilities - Branch Banking

Location

Hyderabad

Reporting Relationships

Service Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby Manager

Grade Name

Assistant Manager

Age

22 Min – 27 Max

Grade

M1

Job Role:

  • Cash Management – Cash/Non- cash transactional activities
  • Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
  • Maintaining speed and accuracy of transactional processes.
  • Sensation of the use of other business opportunities.
  • Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth.
  • Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
  • Speed and accuracy of transaction.
  • Exploitation of other business opportunities sensed.
    Providing quality of experience that will ensure retention and positive word-of-mouth.

Job Requirements:

  • Graduate or Post Graduate with an experience of 1-2 years and the experience should have been in the front-office of banks.
  • Well groomed and presentable.
  • Bilingual proficiency: English and local language
  • Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
  • Computer proficiency a must.

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