Front Office Specialist

3 weeks ago

Tiruchirappalli, India Kauvery Hospital Full time

Kauvery hospital launched its first hospital more than two decades ago, the founders of Kauvery Hospital have been determined on creating world class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bed hospital in Trichy, with single-minded focus on offering ‘best-in-class healthcare, with a personal touch.’ This was a very new concept in a tier 2 city like Trichy which lacked a tertiary care hospital at the time. Today, Kauvery is a multi-specialty hospital chain with 2250+ beds in six locations including Trichy, Chennai, Salem, Hosur, Tirunelveli and Bengaluru. With twelve hospitals and a workforce of over 8000+ Kauvery’s mission is to provide exemplary secondary and tertiary care.


Our Vision - To be the most respected & trusted healthcare care provider

Our Mission - To make great healthcare affordable

Values - CHEERS (Continual Improvement, Heartfelt Personal touch, Ethical, Empathetic Care, Real Accountability, Service Excellence)


Qualifications:

  • Education: High school diploma or equivalent. A degree in Hospitality Management or a related field is preferred.
  • Experience: 2-4 years of experience in front office operations and billing within the hospitality industry.


Role Overview:

The Front Office cum Billing Executive is responsible for managing the front desk operations, including guest check-in and check-out, as well as handling billing and payment processes. This role requires a professional who can deliver excellent customer service, manage reservations, and ensure accurate billing and financial transactions, creating a seamless experience for guests.


Key Responsibilities:


Front Office Operations:

  • Welcome guests upon arrival and ensure a smooth check-in and check-out process.
  • Manage room reservations, cancellations, and modifications.
  • Provide information about hotel services, facilities, and amenities.
  • Handle guest inquiries, complaints, and requests promptly and professionally.
  • Coordinate with housekeeping and other departments to ensure room availability and readiness.

Billing & Financial Transactions:

  • Prepare and present accurate guest bills, ensuring all charges are correctly recorded.
  • Process payments, including cash, credit/debit cards, and other payment methods.
  • Handle foreign currency exchange, if applicable.
  • Maintain and balance cash drawers, ensuring accuracy and accountability.
  • Generate daily revenue reports and ensure all financial records are up-to-date.

Customer Service:

  • Provide exceptional customer service by anticipating and responding to guest needs.
  • Assist guests with any special requests, such as transportation arrangements or dining recommendations.
  • Resolve guest issues or escalate them to the appropriate department or manager.

Administrative Duties:

  • Maintain accurate records of guest information, room assignments, and billing details.
  • Prepare and update occupancy and revenue reports.
  • Coordinate with the finance department to reconcile billing discrepancies and ensure proper documentation.
  • Assist in maintaining a clean and organized front desk area.

Collaboration & Communication:

  • Work closely with other departments, including housekeeping, maintenance, and food and beverage, to ensure guest satisfaction.
  • Communicate effectively with team members to provide seamless service.
  • Attend regular staff meetings and training sessions as required.

  • Front Office Specialist

    4 days ago

    tiruchirappalli, India Kauvery Hospital Full time

    Kauvery hospital launched its first hospital more than two decades ago, the founders of Kauvery Hospital have been determined on creating world class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bed hospital in Trichy, with single-minded focus on offering ‘best-in-class healthcare, with a...

  • Front Office Specialist

    4 weeks ago

    Tiruchirappalli, India Kauvery Hospital Full time

    Kauvery hospital launched its first hospital more than two decades ago, the founders of Kauvery Hospital have been determined on creating world class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bed hospital in Trichy, with single-minded focus on offering ‘best-in-class healthcare, with a...

  • Front Office Specialist

    4 weeks ago

    Tiruchirappalli, India Kauvery Hospital Full time

    Kauvery hospital launched its first hospital more than two decades ago, the founders of Kauvery Hospital have been determined on creating world class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bed hospital in Trichy, with single-minded focus on offering ‘best-in-class healthcare, with a...

  • Front Office Specialist

    5 days ago

    tiruchirappalli, India Kauvery Hospital Full time

    Kauvery hospital launched its first hospital more than two decades ago, the founders of Kauvery Hospital have been determined on creating world class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bed hospital in Trichy, with single-minded focus on offering ‘best-in-class healthcare, with a...

  • Front Office Assistant

    5 months ago

    tiruchirappalli, India Sisco Jobs Full time

    Position: Front Office Assistant Location: Tiruchchirappalli, Tamil Nadu Job Description: As a Front Office Assistant, you will be the face of our company, providing first-class service to our visitors and supporting our office operations. Your exceptional communication skills and friendly demeanor will create a welcoming atmosphere for anyone...

  • Front Office Assistant

    5 days ago

    tiruchirappalli, India Sisco Jobs Full time

    Position: Front Office Assistant Location: Tiruchchirappalli, Tamil Nadu Job Description: As a Front Office Assistant, you will be the face of our company, providing first-class service to our visitors and supporting our office operations. Your exceptional communication skills and friendly demeanor will create a welcoming atmosphere for anyone who...

  • Front Office

    4 days ago

    Tiruchirappalli, India Sisco Jobs Full time

    Job Title: Front Office ExecutiveLocation: TrichySalary:Experience: 1 to 3 YearsGender: FemaleSkills Required: Proficiency in MS Office & Strong Communication Skills in EnglishMain Responsibilities:Greet and welcome visitors with a positive and friendly demeanor.Manage front desk activities including answering phone calls directing inquiries and addressing...

  • Front Office

    2 weeks ago

    Tiruchirappalli, India Sisco Jobs Full time

    JobTitle: Front OfficeExecutiveLocation:TrichySalary:Experience:1 to 3YearsGender:FemaleSkillsRequired: Proficiency in MS Office & StrongCommunication Skills inEnglishMainResponsibilities:Greetand welcome visitors with a positive and friendlydemeanor.Manage front deskactivities including answering phone calls directing inquiries andaddressing client...

  • Front Office Manager

    5 days ago

    Tiruchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    The Front Office Manager is responsible for overseeing the daytoday operations of the front desk and ensuring the highest levels of guest satisfaction. This role involves managing the front office team ensuring efficient and smooth operations and maintaining excellent customer service standards.RequirementsGuest Services:Greet and welcome guests providing a...

  • Front Office Manager

    5 days ago

    tiruchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    Job DescriptionThe Front Office Manager is responsible for overseeing the day-to-day operations of the front desk and ensuring the highest levels of guest satisfaction.This role involves managing the front office team, ensuring efficient and smooth operations, and maintaining excellent customer service standards.RequirementsGuest Services:Greet and welcome...

  • Front Office Manager

    2 months ago

    Tiruchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    Job DescriptionThe Front Office Manager is responsible for overseeing the day-to-day operations of the front desk and ensuring the highest levels of guest satisfaction. This role involves managing the front office team, ensuring efficient and smooth operations, and maintaining excellent customer service standards.RequirementsGuest Services:Greet and welcome...

  • Front Office Manager

    8 hours ago

    tiruchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    The FrontOffice Manager is responsible for overseeing the daytodayoperations of the front desk and ensuring the highest levels ofguest satisfaction.Thisrole involves managing the front office team ensuring efficient andsmooth operations and maintaining excellent customer servicestandards. Requirements GuestServices: Greetand welcome guests providing a warm...

  • Front Office Manager

    1 month ago

    Tiruchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    The FrontOffice Manager is responsible for overseeing the daytodayoperations of the front desk and ensuring the highest levels ofguest satisfaction.Thisrole involves managing the front office team ensuring efficient andsmooth operations and maintaining excellent customer servicestandards.RequirementsGuestServices:Greetand welcome guests providing a warm and...

  • Front Office Manager

    19 hours ago

    tiruchirappalli, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    The FrontOffice Manager is responsible for overseeing the daytodayoperations of the front desk and ensuring the highest levels ofguest satisfaction.Thisrole involves managing the front office team ensuring efficient andsmooth operations and maintaining excellent customer servicestandards.RequirementsGuestServices:Greetand welcome guests providing a warm and...

  • Front Office Excecutive

    5 days ago

    tiruchirappalli, India Sisco Jobs Full time

    Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (, pens, forms, and brochures). Provide basic and accurate information in-person and via...

  • Front Office Excecutive

    2 weeks ago

    tiruchirappalli, India Sisco Jobs Full time

    Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure the reception area is tidy and presentable, with all necessary stationery and materials (, pens, forms, and brochures). Provide basic and accurate information in-person and via...

  • Front Office Admin

    3 days ago

    Tiruchirappalli, India Catapult Full time

    We are looking for a friendlyand proactive Customer Support / Front Desk Staff member to be thefirst point of contact for our coworking space. The ideal candidatewill welcome members and visitors handle inquiries and provideadministrative support to ensure a smooth and pleasant experiencefor everyone. You will play a crucial role in maintaining ourvibrant...

  • Front Office Admin

    4 days ago

    Tiruchirappalli, India Catapult Full time

    We are looking for a friendly and proactive Customer Support / Front Desk Staff member to be the first point of contact for our coworking space. The ideal candidate will welcome members and visitors handle inquiries and provide administrative support to ensure a smooth and pleasant experience for everyone. You will play a crucial role in maintaining our...

  • Front Office Admin

    5 days ago

    Tiruchirappalli, India Catapult Full time

    We are looking for a friendly and proactive Customer Support / Front Desk Staff member to be the first point of contact for our coworking space. The ideal candidate will welcome members and visitors, handle inquiries, and provide administrative support to ensure a smooth and pleasant experience for everyone. You will play a crucial role in maintaining our...

  • Front Office Admin

    5 days ago

    Tiruchirappalli, India Catapult Full time

    Job DescriptionWe are looking for a friendly and proactive Customer Support / Front Desk Staff member to be the first point of contact for our coworking space. The ideal candidate will welcome members and visitors, handle inquiries, and provide administrative support to ensure a smooth and pleasant experience for everyone. You will play a crucial role in...