Senior Principal Consultant, Engagement Manager

1 month ago

mumbai, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role ofSenior Principal Consultant, Engagement Manager

The Engagement Manager is responsible for overseeing and managing client relationships and projects. They work closely with clients to understand their goals, develop strategies, and ensure successful project delivery. The Engagement Manager is also responsible for managing a team of consultants and providing guidance and support throughout the project lifecycle.

Responsibilities:

Develop and maintain strong relationships with clients, acting as the main point of contact for all project-related communication. Understand client goals, objectives, and challenges, and develop customized strategies and solutions to meet their needs. Collaborate with internal teams to define project scope, deliverables, timelines, and resource requirements. Manage and lead a team of consultants, providing guidance, support, and feedback to ensure successful project delivery. Monitor project progress, identify and address potential issues or risks, and develop contingency plans as needed. Track project budgets, expenses, and resource allocation, ensuring projects are delivered within budget and on time. Foster a culture of collaboration, teamwork, and continuous improvement within the engagement team. Provide regular updates and reports to clients and senior management on project status, milestones, and outcomes. Stay informed about industry trends, best practices, and emerging technologies, and incorporate them into client strategies and solutions. Contribute to business development efforts by identifying new opportunities, participating in client meetings and presentations, and preparing proposals.

Qualifications we seek in you

Minimum Qualifications

B.Tech/B.E/ MCA Excellent written and verbal communication skills

Preferred Qualifications/ Skills

Bachelor's degree in business, management, or a related field. A Master's degree is preferred. Proven experience in project management, client relationship management, or consulting roles. Strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders. Analytical and problem-solving skills, with the ability to think strategically and develop innovative solutions. Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously. Proficiency in project management software and tools. Knowledge of industry best practices and trends in project management and client engagement. Ability to travel to client sites as needed.

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