Senior Engagement Manager

3 weeks ago

mumbai, India Quantiphi Full time

Job Description


Role: Senior Engagement Manager

Experience Level: 8 to 14 Years

Work location: Mumbai/Bangalore


Roles & Responsibilities :


  • Client Management:
  • Managing customer communication, relationships and escalation management.
  • Guide the client on technology evaluation, technical thought leadership and direction for data and
  • analytics projects.
  • Constantly sync with the product & Business team to align on business priorities, and plan for long term and short-term architecture goals.
  • Showcase thought leadership on technology roadmaps, agile development methodologies and best practices.
  • Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.


  • Project Delivery:
  • Own the complete SDLC of our product(s) by managing the solutioning, engineering, testing, release and maintenance.
  • Lead engagements with multiple work-streams; prepare project plans and manage deliverables.
  • Guide and help team members to debug and solve technical problems
  • Project deliverables reviews and follow through till issues closure.
  • Conflict resolution and dependency management.


  • Team management:
  • Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers.
  • Ensure proper skill development of team members.
  • Travel to customer sites, conferences, and other related events as required.




Requirements:


  • Excellent client communication, analytical and presentation skills.
  • Ability to work with minimal supervision in a dynamic and time sensitive work environment.
  • Experience to manage a midsize team (40-50) is a must.
  • Experienced in managing mid to large size data and cloud engagements using GCP/AWS/Azure platforms and services.
  • Ability to discuss data management, data governance and data integration related issues and provide a point of view.
  • Problem solving mindset and ability to guide the team to resolve project issues.
  • Good grasp of risk management, scope management and project profitability.


Nice to have skills:


  • Design and solutioning experience using services and tools of cloud platforms like GCP/AWS/Azure.
  • Understanding of the latest trends in data management, cloud storage and hybrid cloud architecture.
  • Good understanding of application data security and infrastructure security.
  • Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal building and client presentation.
  • Knowledge and willingness to learn and apply emerging trends in cloud, Open AI, data science and Artificial Intelligence.


What’s in it for you?


  • The experience of working in a category defining high growth startups in the transformational AI, Decision Science and Big Data Domain.
  • The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digital transformation
  • The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.
  • Flexible, remote working options available to foster productivity and work/life balance.

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