Senior Group Manager

2 weeks ago

Pune, Maharashtra, India WNS Full time

Job Description

Job Purpose and Shared Services Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU

.Primary Duties & Responsibilities

:
• Lead and develop a high-performing team supporting Account/s and provide exceptional quality assurance services to WNS client

s
• Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk managemen

t
• Redesign & deploy sampling and stratification strategy based on Compliance checks , Financial processes (volume & Value mix ) Errors, Customer priorities & Agent performanc

e
• SLA baselining, predictive SLA monitoring & reportin

g
• Provide thought leadership, creative solutions & leverage problem solving techniques to drive continuous improvemen

t
• Serve as an integral part of the enterprise ecosystem by participating in strategic projects, RFPs, Client visit

s
• Digitalization of Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism & control framewor

k
• Provide meaningful business insights to all stakeholders; in-depth statistical analysis, defects, exceptions and trends leading to performance enhancement & client experienc

e
• Demonstrate Leadership Behaviors (e.g. Enterprise Thinking, Effective and Quick Decision Making, Making Collaboration Essential

)
• Foster a spirit of continuous learning & collaboration across team

s
Qualificatio

ns
Desired Experience and Ski

lls
• Graduate / Post Gradu

ate
• Overall work experience of minimum 12 yrs.; Minimum 6 years in to Management role of managing transactional & strategic qual

ity
• Lean Six sigma Black belt certified Mandat

ory
• Experience of working in F&A Accounts (PTP, OTC, RTR towers mandato

ry)
• Experience in automation of aspects of Quality funct

ion
• Knowledge & experience of Agile methodology & demonstrate a digital mind

set
• Should have analytical bent of mind along with lateral thinki

ng.
• Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and WNS Val

ues
• Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid cha

nge

  • Mazars - Assistant - Pursuit Specialist

    1 week ago

    Pune, Maharashtra, India Manager Full time

    Assistant Manager - Pursuit Specialist Bid & Pursuit Support Specialist :This role is varied and will give you exposure to the full range of bid and pursuit support. You will have two main areas of focus:- Firstly, you will support the business by working from templates and standard content to produce proposal documents and supporting materials in response...

  • Group Manager

    1 week ago

    Pune, Maharashtra, India crescendo global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Group Manager - Strategic Sourcing & Category Management (Marketing) - 4 Years - Pune Discipline: ProcurementJob type: PermanentContact name: Aayushi GoyalContact email: *************Job ref: 61010Published: about 9 hours agoJob Overview We are looking for a seasoned professional in Strategic Sourcing and Category Management with expertise in Marketing...

  • Client Contract Management Senior Analyst

    1 week ago

    Pune, Maharashtra, India Apex Group Full time US$ 90,000 - US$ 1,20,000 per year

    remote typeOnsitelocationsPune - BanerPune - Eastposted onPosted 7 Days Ago time left to applyEnd DateMay 31, hours left to apply) job requisition idJR Client Contract Management Senior Analyst - Level 1 Pune - India The successful candidate will join our Client Contract Management Team as a Senior Associate - Level 1 and will be responsible for supporting...

  • 3 Days Left: Senior Group Finance Manager

    2 weeks ago

    Pune, Maharashtra, India Instem Full time

    Senior Group Finance Manager Location Pune Hybrid Status Permanent Full Time Package Competitive Salary fixed 5 Day Working Week Flexible Working with one-off allowance and twice a week in office Development Opportunity Personal Technical Group Medical Policy Group OPD Cover Personal Accident Cover Term Life Cover 26 Days Leave 9...

  • Technical Accounting Senior Manager

    3 days ago

    Pune, Maharashtra, India Connor Group Full time

    Technical Accounting Senior ManagerPreferred Skillset: US GAAP, IFRS, IPO AdvisoryLocation: Pune, Hyderabad, Bangalore, Mumbai, Delhi (NCR)Shift Timing: 3pm-11:30pm ISTLevel: Senior Manager (7-10 years of experience)Are you an intellectually curious, deal oriented professional who enjoys coming up with innovative solutions to complex business issues? Connor...

  • Senior Group Manager

    3 days ago

    Pune, Maharashtra, India Metro Global Solution Center (MGSC) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Senior Group Manager - ControllingJob DescriptionRequired Functional skillsDrive culture and mind set change within teamsPart of leadership team in driving Organization strategy & TransformationLead finance target picture roadmap realization for FPNA (Controlling), Process and managing transition & projects, adhering to project milestones & timelinesMonitor,...

  • Records Management Group Manager

    6 days ago

    Pune, Maharashtra, India Citi Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    The Records Management Group Manager is responsible for identifying and delivering strategic initiatives to ensure adherence to the enterprise Records Management Policy, and Standards. The overall objective is to support Citi's businesses and functions to comply effectively and efficiently, with the requirements of the Records Management Program.The Records...

  • Records Management Group Manager

    5 days ago

    Pune, Maharashtra, India Citi Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    The Records Management Group Manager is responsible for identifying and delivering strategic initiatives to ensure adherence to the enterprise Records Management Policy, and Standards. The overall objective is to support Citi's businesses and functions to comply effectively and efficiently, with the requirements of the Records Management Program.The Records...

  • Technical Accounting Senior Manager

    1 week ago

    Pune, Maharashtra, India Connor Group Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Technical Accounting Senior ManagerPreferred Skillset:US GAAP, IFRS, IPO AdvisoryLocation:Pune, Hyderabad, Bangalore, Mumbai, Delhi (NCR)Shift Timing:3pm-11:30pm ISTLevel:Senior Manager (7-10 years of experience)Are you an intellectually curious, deal oriented professional who enjoys coming up with innovative solutions to complex business issues? Connor...

  • Technical Accounting Senior Manager

    1 week ago

    Pune, Maharashtra, India Connor Group Full time

    Technical Accounting Senior Manager Preferred Skillset: US GAAP, IFRS, IPO Advisory Location: Pune, Hyderabad, Bangalore, Mumbai, Delhi (NCR) Shift Timing: 3pm-11:30pm IST Level: Senior Manager (7-10 years of experience) Are you an intellectually curious, deal oriented professional who enjoys coming up with innovative solutions to complex business...