Assistant Manager Quality

1 day ago

Gurugram, India ACME SERVICES PRIVATE LIMITED Full time

1. Factory & Warehouse Hygiene and Pest Control

  • Ensure strict implementation of hygiene and sanitation protocols across the factory and warehouse.
  • Oversee pest control measures and maintain compliance with food safety standards.
  • Monitor and verify routine cleaning and deep cleaning (ALC) schedules in production and packaging areas.

2. Production & Packaging Quality Assurance

  • Ensure adherence to quality parameters throughout the production and packaging processes.
  • Conduct regular verification of quality control checks, including for online processes, gifting, and customized orders.
  • Monitor CCP and OPRP to ensure process safety and consistency.

3. Material Verification & Warehouse Monitoring

  • Monitor warehouse operations to ensure material storage, handling, and FIFO compliance.
  • Perform Pre-Dispatch Inspections and ensure timely clearance of on-hold materials.
  • Oversee Raw & packaging material checks and verify.

4. Laboratory Operations & Product Testing

  • Supervise the preparation and use of chemicals for testing purposes.
  • Conduct and validate physical, chemical, and shelf-life testing as per defined protocols.
  • Coordinate with external laboratories for product and environmental testing (e.g., NI samples, water, air, swab, FSSR).

5. Training, Audits & Documentation

  • Conduct internal training on personal hygiene, GMP, GHP, food safety, etc... and documentation practices.
  • Prepare and maintain comprehensive quality documentation, including in-process, laboratory, and shift records.
  • Lead internal and external audits in alignment with FSSC 22000 and BRCGS standards.
  • Ensure timely closure of audit non-conformities and implementation of CAPA.

6. Regulatory & Interdepartmental Coordination

  • Liaise with cross-functional teams to resolve quality-related issues effectively and promptly.
  • Ensure compliance with applicable statutory and regulatory food safety requirements.
  • Address customer quality complaints and drive root cause analysis and CAPA implementation.

7. Personnel Hygiene & Compliance Monitoring

  • Ensure strict monitoring of personal hygiene practices across all staff and production areas.
  • Validate and monitor hygiene compliance through regular audits.

8. Calibration & Equipment Validation

  • Ensure timely calibration and maintenance of all quality and lab equipment.
  • Maintain calibration records and ensure accuracy of instruments used in quality & production assessments.

9. Labelling & Artwork Compliance

  • Ensure all product labels comply with FSSAI regulations (Nutritional information, Ingredients, Allergen Declaration etc...) and other applicable statutory guidelines.
  • Review packaging designs and artwork for accuracy, legal compliance, and brand consistency.
  • Coordinate with internal teams (Regulatory, Marketing, R&D) and external design agencies to finalize artworks.
  • Ensure timely approval and closure of artworks to avoid production delays.
  • Conduct online verification of labelling elements such as batch coding, MRP, expiry date, ingredient declaration, and allergen statements during production.

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