Assistant Manager

7 hours ago

Gurugram, India Holiday Inn Full time

Duties and responsibilities

Financial returns:

  • Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increasing productivity.
  • Assists in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget.
  • Assists in the preparation of the hotel strategic plan, goals program, and Housekeeping Departmental Budget.
  • Maintain proper inventory levels managing cost per room for supplies and labour.

People:

  • Manage day-to-day staffing requirements, plan and assign work, establish performance and development goals for team members. Provide regular feedback to help manage conflict and improve team member performance.
  • Assists in recruiting in line with company guidelines.
  • Prepares detailed induction programmes for new staff.
  • Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation.
  • Ensures training needs analysis of Housekeeping staff is carried out and training programmes are designed and implemented to meet needs.
  • Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
  • May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.

Guest experience:

  • Manage the quality of housekeeping services. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction.
  • Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry
  • Schedules routine inspections of supervisors, of all housekeeping areas including occupied and non-occupied rooms
  • Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
  • Carry out the special needs and requests of guests, VIPs, repeat visitors and club members.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

Responsible business:

  • Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (example: container recycling, and cleaning agents).
  • May be responsible for the security of lost and found items throughout the hotel.
  • Perform other duties as assigned. May also serve as manager on duty.

Accountability

This is a mid-level managerial position in housekeeping in a full-service hotel which may include multiple sites/rooms and outlets with high volume catering and convention facilities. Typically manages a large number of staff.

Qualifications and requirements

Bachelor Degree /Diploma in hospitality and hotel administration / secondary education / equivalent plus 2/3 years of housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. Must speak fluent English. Other languages preferred.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Assistant Manager/Manager

    9 hours ago

    Gurugram, India PROMAYNOV ADVISORY SERVICES PRIVATE LIMITED Full time

    JOB DESCRIPTION Position: Experience: Statutory Audit post UG - Any graduate PG - Chartered Accountant Manage and supervise the execution of external audit engagements of various clients Should be able to manage large, medium scale multi-location assignments Aid in the identification of business development as well as help expand the client base by...

  • Assistant Manager

    7 hours ago

    Gurugram, India Sterlite Full time

    : Assistant Manager - ESGDate:25 Aug 2025 Location:Gurugram, India Company:Sterlite Power Transmission Limited Purpose of Role Aligning ESG goals with corporate objectives, engaging stakeholders, and ensuring that sustainability considerations are integrated into all aspects of the business. Create guidelines, checklists, policies, procedures, and other...

  • Assistant Manager

    8 hours ago

    Gurugram, India UNIQLO Full time

    Company Description UNIQLO, a brand of Fast Retailing Co., Ltd., embodies Japanese values of simplicity, quality, and longevity, offering LifeWear – clothing that combines modern elegance with thoughtful design. UNIQLO focuses on creating accessible and affordable apparel that enhances people's lives through continuous innovation. Fast Retailing, with its...

  • Management Assistant

    9 hours ago

    Gurugram, India celeckt Full time

    JOB TITLE : Management Assistant LOCATION : Gurgaon ABOUT THE COMPANY At NRI SUPPORT, we don't just deal in real estate, we craft refined living experiences. We specialize in the luxury real estate segment, offering bespoke property solutions to Non-Resident Indians (NRIs) and discerning domestic clients. Our deep understanding of the evolving real estate...

  • Assistant Manager

    9 hours ago

    Gurugram, India JLL Full time

    JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...

  • Assistant Manager

    9 hours ago

    Gurugram, India Flight Simulation Technique Centre Full time

    Business Development Support Assist the Head BD in identifying new business opportunities and building a strong client pipeline. Conduct market research and competitor analysis to support strategy formulation. Maintain updated databases of prospective clients, airlines, corporate accounts, and training leads. Client Relationship Management Coordinate with...

  • Assistant Manager

    9 hours ago

    Gurugram, India Marks and Spencer Full time

    Job Purpose: As an Assistant Manager - Finance & Accounts, Primary responsibility will be to manage and oversee the internal financial controls (IFC) framework, conducting risk assessments, documenting internal controls, testing effectiveness, developing remediation plans for deficiencies, coordinating with stakeholders, providing training, and ensuring...

  • Assistant Manager

    3 days ago

    Gurugram, India KG Engineering And Consultancy Full time

    Job Description Title: Assistant Manager / Senior Engineer Tower Design Department: Design Level: JML Location: Gurugram Reporting to: Lead TL Design ROLE DESCRIPTION (POSITION SUMMARY) The role holder is accountable for for assisting in the design, analysis, and optimization of high-voltage transmission towers. The role involves working closely with...

  • Executive assistant to management

    8 hours ago

    Gurugram, India Webfynd Digital Full time

    Company Description Webfynd Digital is a boutique marketing agency with over a decade of experience, committed to promoting organic growth, transparency, and simplifying the digital landscape. Grounded in the understanding of human behavior and leveraging valuable insights, we craft strategies with precision and authenticity. Our mission is to help clients...

  • Assistant Manager

    7 hours ago

    Gurugram, India Sterlite Full time

    *Purpose of Role * Aligning ESG goals with corporate objectives, engaging stakeholders, and ensuring that sustainability considerations are integrated into all aspects of the business. Create guidelines, checklists, policies, procedures, and other related program content, to align with best practice and frameworks, and enable business to carry out and...