Study Abroad Operations Executive
6 days ago
About Nbyula:Nbyula is a German technology brand headquartered in Berlin with a Research & Development Center in Bengaluru, Karnataka, operational since 2014. Nbyula believes in creating an open world, where opportunities and talent are not hindered by borders or bureaucracies. Nbyula is materializing this by leveraging the bleeding edge of technologies like cloud, distributed computing, crowdsourcing, automation, gamification, and many more. The north star is to create a horizontal marketplace encompassing people, content, products & services for international work and studies, to enable, train and empower "Skillizens without Borders''.To know more about us, please visit any queries around this position or how to apply, feel free to write to SummaryThe Operations & Compliance Manager will be the backbone of our end-to-end study abroad services, ensuring smooth, compliant, and efficient application filing, documentation management, and pre-departure support for students. This role requires expert knowledge of university admissions criteria, visa regulations, and client management.Key Responsibilities1. University Applications & DocumentationProfile Assessment & Shortlisting: Conduct detailed profile analysis (academic records , test scores) to recommend suitable universities and programs, matching academic goals and financial budgets.Application Management: Oversee the entire university application lifecycle, including online submission, tracking, and coordinating with university partners for offers and updates.Document Excellence: Manage and finalize critical application documents, including detailed review and submission of Statements of Purpose (SOPs) and Letters of Recommendation (LORs).Record Keeping: Maintain accurate, up-to-date student records and track application progress using CRM tools.2. Visa & ComplianceVisa Guidance: Provide expert, step-by-step guidance and documentation support for visa applications (e.g., UK Student Visa, US F-1 Visa, Canada Study Permit, APS for Germany) for all target countries.Regulatory Compliance: Stay current on all international student immigration rules, country-specific regulations, and financial evidence requirements (e.g., Proof of Funds, CAS, LOA) to minimize visa rejection risk.Liaison: Act as the primary contact for university partners, embassies, and external service providers (e.g., loan, accommodation) to ensure smooth processes.3. Student Support & ConversionCounselling Expertise: Leverage counselling experience to address student and parent apprehensions regarding finances, culture, and career prospects.Value-Added Services: Manage coordination for ancillary services, including student loans, accommodation booking, health insurance, and pre-departure assistance.Outreach Support: Assist the sales/marketing team by participating in targeted student outreach, education fairs, and promotional activities to acquire qualified leads.Desired Qualifications & SkillsEducation: Bachelor's or Master's degree (preferred).Experience: Proven experience (2-4 years) as an Education Counselor or Academic Counselor in the study abroad sector.Technical Proficiency: Strong command of MS Office Suite (especially Excel for data analysis and tracking) and experience with CRM tools.Core Skills:Exceptional Customer Relations and Client Interviewing skills.Meticulous attention to detail in Research & Documentation and File Management .Deep operational knowledge of the application and visa process for the USA, UK, Canada, and Ireland .
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