Key Accounts Manager

19 hours ago

Mumbai, India Qrata Full time

About the Role:

We are seeking an experienced Key Accounts Manager to join our team in Mumbai, Maharashtra, India. This position is a replacement role, designed to build on the exceptional work done by the previous manager who excelled in the spices category and maintained robust relationships with category managers across Qcom, Ecom, and Modern Trade platforms. The primary focus of this role is to enhance our presence and drive growth within the spices category, ensuring seamless onboarding processes and consistent execution of monthly deliverables.

Must Have - QCOM platforms. It would be a plus if the candidate has knowledge in the spices category. Or else a similar commodity category like - dry fruits, oils, aata and other staples

Account Management:

  • Own the spices category business charter for ECOM & QCOM channels
  • Build and maintain positive relationships with client stakeholders.
  • Understand client business needs and assist in delivering tailored product and service solutions.
  • Ensure smooth coordination of account-related activities and maintain high service levels.
  • Ensure end to end execution of monthly deliverables internal and external

Sales Support and Revenue Growth:

  • Assist in identifying and following up on business opportunities within existing accounts.
  • Support the execution of sales strategies to increase product visibility and sales performance in Modern Trade and Qcom channels.
  • Collaborate with the sales team to achieve assigned revenue targets and category growth.
  • Help prepare presentations, proposals, and reports for client meetings.
  • Ensure expansion of lines, geographies and increase availability.

Negotiation and Contract Support:

  • Own the listing & onboarding process for the entire spices range
  • Coordinate timely documentation and compliance for key accounts.
  • Assist in addressing operational or supply issues that arise with accounts.

Collaboration and Coordination:

  • Liaise with internal departments (procurement, supply chain, marketing, finance) to ensure smooth execution of client requirements.
  • Communicate client feedback and market insights to internal stakeholders.
  • Monitor account performance and assist in preparing sales and performance reports.

Market Research and Analysis:

  • Track market trends, competitor activities, and category developments in spices and dry fruits.
  • Present weekly MIS, P&L report to the management to showcase trajectory

Qualifications

  • Bachelors degree in Business, Marketing, or a related field.
  • 5 years of experience in key account management, sales, or business development from Spices Category only
  • Familiarity with Modern Trade, Qcom platforms, and retail business operations.
  • Strong communication, interpersonal, and coordination skills.
  • Proficiency in Microsoft Office (Excel, PowerPoint); knowledge of ERP or CRM systems is a plus.
  • Good analytical and problem-solving abilities.
  • Ability to work both independently and within a team environment.

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