ServiceNow Solution Consultant

1 month ago

bangalore, India Nutanix Full time

The Opportunity

 We are seeking an experienced and dedicated ServiceNow Consultant with comprehensive knowledge of HR Service Delivery (HRSD) to join our dynamic team.  Collaborate with cross-functional teams to develop and deliver HR data-related solutions to meet business needs. Build relationships with key stakeholders to ensure alignment and support for HR data initiatives.   People Team at Nutanix  The ServiceNow Solution Consultant will be a part of the People technology team at Nutanix. This team is responsible for delivering technology program/project initiatives that align with the overall HR vision and strategy. We also provide run business support across HR for any technology needs. Our mission
Drive Delightful Employee experience by providing Agile & Simplified Technology Solutions through Data-Driven Innovation. Your Role   Provide expert guidance and support to clients in optimizing their business processes using the ServiceNow HRSD platform. Support ServiceNow HRSD modules include Case Management, Knowledge Management, HR Agent Workspace, Service portal, integrations, reporting, etc.  Work closely with the ServiceNow Architect, to identify ways to reduce implementation efforts Building trusting relationships with project stakeholders and guiding them to adoption of the best solution. Lead effective communication between technical teams and stakeholders. Design, develop, troubleshoot, debug, and deploy technical solutions. Manage enhancement requests, projects, configuration, workflow management, release management, system maintenance, testing, etc.  Remain current with industry trends to advise, advocate, and implement solutions   What You Will Bring   Bachelors/master’s degree in computer science, Information Systems, Business Administration, or a related field. At least 5+ years of experience in ServiceNow HRSD support 5+ years of varied experience in the HR domain Excellent knowledge and experience in ServiceNow HRSD, Service portal, integration, reporting Proven ability to gather business requirements and translate them into functional and technical solutions. Excellent communication skills, with the ability to effectively collaborate with technical and non-technical stakeholders at all levels of an organization. Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish tasks. Proven ability to maintain focus and work effectively at multiple demands. Excellent detailed and time management skills Excellent communication skills. Strong stakeholder relationship building skills Strong project management skills. Desired Skills:  Knowledge and experience in ServiceNow Performance Analytics Experience in business process consulting and process improvement projects --

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