Sernior ServiceNow Consultant

7 days ago

pune, India Claidroid Full time
Join Cladroid Technologies – a leader in digital transformation
At Cladroid Technologies, we pride ourselves on being at the forefront of digital transformation, offering a unique blend of Enterprise Service Management and Enterprise Security Management solutions. Our distinct expertise in ServiceNow proficiency, Identity and Access Management (IAM) , Customer Identity and Access Management (CIAM), and Identity as a Service ( IDaaS) set us apart from the competition.
We are committed to exceeding our client 's evolving needs by leveraging a balanced mix o f on-site and offshore resources.
With our headquarters in India and strategic expansion in Helsinki, Finland and the USA, we are not only expanding our global footprint but also creating exciting opportunities for our team and clients. This growth journey is just beginning and we invite you to be a part of it as a ServiceNow Consultant (CMDB Specialist)
Location: Pune
Job Type: Full time
Experience: Min 5 years
Notice : Max 15 days
Are you a ServiceNow expert with a passion for Configuration Management Database (CMDB)? We are looking for a talented ServiceNow Consultant to join our team and help drive our customer's IT operations to the next level. If you have hands-on experience with ServiceNow and CMDB, we want to hear from you
Key Responsibilities:
Design, implement, and manage the ServiceNow CMDB to improve data accuracy and service visibility.
Integrate CMDB with various IT processes, including Incident, Change, Problem, and Asset Management.
Develop and maintain CMDB policies, standards, and procedures.
Work closely with stakeholders to ensure CMDB meets business and technical requirements.
Troubleshoot CMDB issues and provide continuous improvement strategies.
Conduct data analysis, mapping, and transformation to enhance CMDB data quality.
Support ITSM processes through CMDB best practices and optimization.
Key Skills Required:
ServiceNow CMDB Implementation & Management
Experience with ITIL Processes (Incident, Change, Problem Management)
Strong knowledge of CI (Configuration Item) Classes, Relationships, and Data Models
Discovery and Integration (ServiceNow Discovery, IntegrationHub, etc.)
Service Mapping & Business Service Management
Automation of CMDB Processes using Workflows and Scripts
Data Analysis and Data Integrity Management
Experience with Asset Management and ITSM Tools
Qualifications:
Proven experience as a ServiceNow Consultant with a focus on CMDB.
ServiceNow Certified Implementation Specialist – CMDB (preferred).
Strong analytical, problem-solving, and communication skills.
Ability to work independently and as part of a collaborative team.
Why Join Us?
Work with cutting-edge technologies in a dynamic and innovative environment.
Opportunities for career growth and professional development.
Competitive salary and benefits package.

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