ServiceNow Consultant

3 months ago


Pune, India APN Consulting Full time

Role : ServiceNow Consultant.

Mode : Remote


Type : Contract.

Job Description :

- 6+ years of experience in ServiceNow development and administration.

- Strong functional knowledge and implementation experience of ITSM, ITOM (CMDB, Discovery, Event management),ITAM, and GRC modules.

- Design, develop, and implement custom ServiceNow applications and solutions.

- Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.

- Create and manage workflows, UI policies, business rules, UI actions, and client scripts.

- Experience with JavaScript, Flow Designer, and Orderguide.

- Integrate ServiceNow with external systems via APIs, web services, and other technologies.

- Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.

- Troubleshoot and resolve issues related to the ServiceNow platform.

- Work closely with business stakeholders to gather and analyze requirements.

- Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.

- Implement ServiceNow best practices for development and administration.

- Maintain comprehensive documentation for system configurations, processes, and procedures.

- Strong communication and interpersonal skills.

(ref:hirist.tech)

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