SCCM Administrator

3 weeks ago


Pune, Maharashtra, India Tata Consultancy Services Full time
Role - MECM \ SCCM
Years of Experience - 4 to 10 years
Location - Pune
SCCM / MECM
Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment.
Good Understanding of ITSM process
Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.)
Escalation for End user computing issues and complains received from business users.
Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery.
Effort analysis, work allocation, resource planning and optimization.
Preparation of daily/weekly/monthly reports (internal and to client)
Infra Implementation and Rollout - MECM + Trellix ePO + Intel EMA
Good understanding of IT infrastructure tools like Intune, EMA, MDM
Vulnerability management
Hands-on experience in Powershell scripting
Hands-on experience in WDS, managing PXE
Proactive monitoring and strong follow-up practices to ensure overall compliance
Hands-on experience in Intune / AutoPilot
Understanding on latest technologies and their applications
Motivational behavior among team is appreciated
Ready to accept new changes in process or project
Should be able to perform day to day operation work, Release and Change requests
Automation centractic
Proactive approach to bring upcoming technology
Learning attitude and self motivated
Ensuring all compliance parameters viz. patching, application, client health etc.
Good Verbal and written communication
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