Customer Success Specialist
4 weeks ago
Job Title : Customer Success SpecialistLocation : Chennai, IndiaCompany Overview :Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and effectively.Position Overview :We are seeking a full-time Customer Success Specialist to join our team. This on-site role involves providing top-notch customer support by resolving technical issues and helping customers optimize their use of our platform. If you are a proactive, customer-focused professional with strong problem-solving skills, we’d love to hear from youKey Responsibilities :Be the trusted point of contact for customers, guiding them through onboarding, adoption, and ongoing success with Klenty.Understand clients’ business needs and translate them into solutions within our platform.Drive product adoption by conducting training sessions and creating best practices.Analyze customer usage patterns and proactively identify opportunities to improve engagement.Collaborate closely with Sales, Product, and Support teams to deliver a seamless customer journey.Address customer issues with empathy and ownership, ensuring quick resolution and satisfaction.Advocate for customers internally by providing insights and feedback to enhance Klenty’s product and services.Qualifications :2–3 years of experience in Customer Success, Account Management, or a client-facing SaaS role.Strong communication and relationship-building skills.Ability to understand and explain SaaS/CRM/workflow automation concepts to different types of users.A proactive mindset with problem-solving abilities and attention to detail.Comfortable managing multiple accounts and priorities simultaneously.Prior experience working in a SaaS startup environment is a plus.Additional Requirements :Ability to work on-site in Chennai.Flexibility to work rotational shifts as required, primarily covering US business hours.
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Customer Success Specialist
5 days ago
Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 30,00,000 - ₹ 60,00,000 per yearCustomer Success Specialist Non-Voice (International Process)Location: ChennaiShifts: 24x7 RotationalEducation: GraduateContract: Permanent Immediate Joiners PreferredRole Overview:Join Teleperformance to support a US-based insurance process. Handle customer queries via non-voice channels, process applications, and ensure high satisfaction with professional...
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Customer Success Specialist
2 weeks ago
Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 2,40,000 - ₹ 4,20,000 per yearJob Title: Customer Success Specialist - Non Voice Process (Excellent Communication Required- Both Verbal and Written)Location: ChennaiContract: PermanentGrade: 1Teleperformance is recruiting Customer Success Specialist for an International Process based in USA.Who we are:Teleperformance is a French MNC that offer Customer experience management services in...
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Specialist - Customer Success (Mid Tier)
6 days ago
Chennai, India Freshworks Full timeJob DescriptionAs a Customer Success Specialist, you will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: ● Engage proactively with customers using the engagement model (based on customer segment) laid out● Understand and...
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Specialist - Customer Success (Mid Tier)
6 days ago
Chennai, India Freshworks Full timeCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Specialist - Customer Success
1 week ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees.We do this by taking a fresh approach to building and delivering software that is affordable,quick to implement, and designed for the end user. Headquartered in San Mateo, California,Freshworks has a global team operating from 13 global locations to...
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Specialist - Customer Success
1 week ago
Chennai, Tamil Nadu, India freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany DescriptionAbout FreshworksFreshworks makes it fast and easy for businesses to delight their customers and employees.We do this by taking a fresh approach to building and delivering software that is affordable,quick to implement, and designed for the end user. Headquartered in San Mateo, California,Freshworks has a global team operating from 13...
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Specialist - Customer Success (Mid Tier)
5 days ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Specialist - Customer Success (Mid Tier)
3 days ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 12,00,000 - ₹ 24,00,000 per yearCompany Description Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business...
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Specialist - Customer Success (Mid Tier)
3 days ago
Chennai, Tamil Nadu, India Freshworks Full time ₹ 6,00,000 - ₹ 12,00,000 per yearOrganizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become...
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Customer Success Specialist
2 weeks ago
Chennai, India SYNNEX Full timeDescription ItJob Purpose: To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business: Responds to inquiries. Expedites critical orders....
