Client Services Manager

2 weeks ago

South Delhi, India Imagic Communications Full time

Company Description Imagic Communications Pvt. Ltd. has been a leader in the advertising and social media space for the last 25 years, transforming names into recognized brands. Our portfolio includes clients from diverse industries such as education, power, pharma, construction, and home appliances. We are an INS accredited set-up led by professionals with experience in top agencies including FCB Ulka, McCann, and Euro RSCG. We believe in nurturing talent and developing industry leaders. As a Client Servicing Manager, you’ll be the bridge between our clients and internal teams. Your role will be to ensure client satisfaction, resolve queries, and help maintain lasting relationships. This is an excellent opportunity for fresh graduates looking to start their careers in client relations and account management. Why Join Us?: ● Be part of a dynamic, collaborative, and growing team ● Mentorship and career growth opportunities ● Exposure to diverse clients and industries ● Salary as per industry standards Key Roles & Responsibilities: ● Client Relationships : Serve as the primary contact, ensuring clear communication and building long-term relationships. ● Project Coordination : Coordination with creative team for all creatives jobs including social media, emailers, landing pages, brochures, Below the line advertising (BTL), PPTs... ● Client Coordination : Regularly coordinating with client for information and photo shoots. ● Feedback Management : Collect and act on client feedback to improve service quality. ● Issue Resolution : Spot issues early, offering solutions or escalating when needed. ● Strategic Input : Help prepare proposals and presentations, offering insights for strategic recommendations. ● Research : Stay informed on industry trends to enhance client strategies and giving ideas to enhance the creative output. Requirements: ● Bachelor’s degree in Business Administration, Marketing, or related field ● Excellent communication skills (verbal and written) ● Strong interpersonal and organizational skills ● Ability to manage multiple tasks and deadlines effectively ● Eagerness to learn and adapt in a fast-paced environment ● 3 to 5 years of relevant experience in Advertising/Social Media Agencies. Freshers are also welcome ● Proficiency in MS Office (Word, Excel, PowerPoint) If you’re excited to launch your career in client servicing and meet the requirements, apply with your updated CV. Industry Advertising Services

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