Technical Writer
2 weeks ago
Job Description
If you are passionate about technology, have excellent communication skills, and thrive on building strong relationships with external developers through your content, we want you to join our team.
Roles and Responsibilities
- Drive step-function improvements in the documentation platform
- Lead content strategy and incorporate best practices for content development, Build the best-in-class UX and improve overall usability of the platform for our customers as well as our internal teams.
- Create standardized release processes and build feedback loops with relevant stakeholders to continuously improve documentation.
- Build a high performing team of A players to scale documentation platform.
- Mentor junior technical writers and peer-review their work.
Desired Candidate Profile
- Must-have: Experience writing software documentation in a docs-as-code approach
- Experience of 4+ years as a Technical Writer in leading B2B SaaS companies
- Experience of building technical writing teams and mentoring junior writers.
- Familiarity with working on XML-based structured authoring.
- Familiarity with unified content strategy
- Hands-on experience with Git
- Comfortable working with CI/CD
- Familiarity with programming languages, web-app concepts, APIs and SDKs
- Ability to show a portfolio of technical content created in previous jobs
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
It’s a strong fit if you have:
- Proven leadership experience building a technical writing
- Experience crafting great user experiences for the key user personas for documentation
- Built AI-led documentation features to deliver great search experience, ease of understanding and superior efficiency
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