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Application Management Specialist
4 months ago
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
Responsibilities:
Responsible for assessing technical and functional issues and developing system solutions for the deployment and the ongoing support of Ariba cloud products and solutions. This may include support of the customer throughout the life cycle of the customer engagement.
Core Tasks may include
o Providing expert functional and technical assistance, addressing maintenance, troubleshooting, and customization requests across Ariba cloud solutions
o Assessing customer systems and assist in system configuration
o Designing custom solutions for integrating Ariba with multiple customer ERP systems
o Planning and managing multiple customer projects and handling customer expectations effectively and efficiently
o Defining detailed blueprint for development requirements
o Being an advisor to customers throughout the engagement
o Leading resolution of escalations
o Supporting system optimization and performance
o Taking project manager responsibility as required across one or more customer engagements
Qualifications:
- At least five years professional experience thereof two years as a Ariba consultant
- Expert in at least one topic of SAP Ariba technology and good knowledge in at least one more
- Experience with SAP ERP (ECC or S4/HANA) and related technologies
- Technical planning and deployment over the full project cycle
- Has experience supporting customer production environments and resolving production tickets
- Has experience with multiple deployments
- Consulting experience on Ariba Cloud solutions
- Able to successfully handle an escalation project
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 395855 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
