Import Export Pricing

3 weeks ago


mumbai, India Hunarstreet Technologies Full time
Customer ServiceImport Handling shipments Air / Sea (LCL FCL AIR) Following up withthe counterpart/coloaders on daily routing orders &updating the same to client on dailybasis. PreparingCAN copies and sending Cnee with arrival Details. Resolving theissues & query of customers regarding daily routingorders. Executeorder request calls /email. Emailsuppliers carrier & customers with shippingupdates Trackshipments and confirm receipt & arrivals of shipments. Ensure customerexperience by addressing customer concerns and resolvingissues. Responsiblefor answering and routing phone calls handlingenquires.PreparingDaily status report updating DSR on daily basis & sendingto respective Cnee with properupdates
Customer Service Sea Export Coordination with various departments and customers to enable smoothfunctioning and flow of information between variousteams. Coordinatingof Land Side Services (CHA CHB CFS andWarehousing) Partof Client Pitching Team from Operations and Procurementend. Resolveconflicts between Shipper and Liner about theirshipment. Monitorvendor service delivery against SLA and frameagreements.Increasing the operational efficiency within theorganization.
  • Follow upwith Carrier/Coloader for onboard/loadingconfirmation.
Maintainflow of information between customer and carrier team about theirshipment. Handlingregular customer serviceprofile Arrangingfor Transportation and customclearance.Monitoring post shipment documents along with invoices tocustomerCreate DSRfor customer and internalassessment

contractnegotiation,export,import,pricequotes,quotations



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