Middleware Support Engineer
4 days ago
As this is an immediate need candidate who can join within 30 days may apply.
Overall exp – 7+yrs
- Summary:- We’re looking for a Middleware Support Engineer to manage and troubleshoot middleware technologies like WebSphere Liberty, Adobe Experience Manager, WebSphere MQ, and DevOps tools (Jenkins, BitBucket, Splunk, SonarQube).- Key Responsibilities:- - WebSphere Liberty Support:- - Manage and maintain data sources, patches, deployments, and connections to other systems.- - Perform troubleshooting and resolve issues related to WebSphere Liberty configurations and runtime performance.- - Adobe Experience Manager Support:- - Handle administrative tasks, apply patches, and resolve issues related to OSGi modules and break/fix tickets.- - Ensure optimal performance and availability of Adobe Experience Manager systems.- - DevOps Tools Support:- - Administer and troubleshoot tools such as Jenkins, BitBucket, Splunk, SonarQube, and Collaborator.- - Implement CI/CD pipelines to streamline development workflows.- - WebSphere MQ 9.4 Support:- - Assist in the migration, patching, and troubleshooting of WebSphere MQ queues.- - Networking Protocols:- - Support networking protocols including load balancing, SSL handshakes, certificate creation, renewals, CDNs, DNS, and firewalls.- - Apache Redirects and URL Rewrites:- - Configure and troubleshoot Apache redirects and URL rewrites.- - Use Regex to manage and resolve URL routing issues.- - Troubleshooting and Diagnostics:- - Diagnose issues from various logs (application, system, browser traces, Wireshark) and application symptoms.- - Operating Systems:- - Provide troubleshooting support for both Linux and Windows-based systems.- Automation Scripting::- - Develop and maintain automated scripts using Bash or PowerShell for system tasks and patching.- Incident Management:- - Provide timely resolution of Sev 1 outages during US off-hours, ensuring minimal disruption to systems.- Technical Skills:- Familiarity with WebSphere Liberty configurations, Adobe Experience Manager administration, and WebSphere MQ 9.4 operations.- Familiarity with networking protocols such as SSL, DNS, and load balancing.- Strong troubleshooting skills with the ability to interpret logs, browser traces, and Wireshark captures.- Proficient in scripting with Bash and PowerShell for automation tasks.- DevOps tools : Jenkins, BitBucket, Splunk, SonarQube.- Experience with Apache server configurations, including redirects, URL rewrites, and regex.- SQL skills: Proficient in writing and troubleshooting SQL queries for database interactions.- Systems & Networking:- Strong knowledge of Linux and Windows operating systems.- Familiar with CDNs, firewalls, and certificate management (creation and renewals).- Soft Skills:- Strong problem-solving skills, with ability to work independently.- Desired Skills:- Familiarity with DB2 is a plus.
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