Call Center Operations Manager

Role/ Job Title:  Call Center Manager-Debt Management Function/ Department:  Collections Job Purpose: The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure...

Job DescriptionThe Cyber Operations Manager over Advanced Fusion Center (AFC) team is responsible to ensure appropriate oversight As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills,...

Your Job * Working in a large-scale environment under minimal supervision performing tasks per predefined documented procedures * Monitoring interfaces and devices, domestic and global via a performance monitoring solution * Working with third party vendors and onsite contacts both during routine deployment and outages providing...

Your Job Working in a large-scale environment under minimal supervision performing tasks per predefined documented procedures Monitoring interfaces and devices, domestic and global via a performance monitoring solution Working with third party vendors and onsite contacts both during routine deployment and outages providing first level...

Your Job Working in a large-scale environment under minimal supervision performing tasks per predefined documented procedures Monitoring interfaces and devices, domestic and global via a performance monitoring solution Working with third party vendors and onsite contacts both during routine deployment and outages providing first level...

About NIIT Ltd.NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. NIIT's Career Education Business delivers a diverse range of learning and talent development programs to millions of individual and corporate learners in areas including Banking, Finance & Insurance, Retail Sales...

Role : Operations Engineer - Data Center Experience : 4 years- 6 YearsEducation : BE/B. Tech/M. TechLocation : Bangalore/IndiaWe are looking for an Operations Engineer- Senior Administrator to expand our Technical Operations - Datacenter team, which is responsible for the support and maintenance of our infrastructure and hardware serving our SAAS...

Role : Operations Engineer - Data Center Experience : 4 years- 6 YearsEducation : BE/B. Tech/M. TechLocation : Bangalore/IndiaWe are looking for an Operations Engineer- Senior Administrator to expand our Technical Operations - Datacenter team, which is responsible for the support and maintenance of our infrastructure and hardware serving our SAAS Platform in...

Role/ Job Title: Associate Debt Manager-Flows- Call Centre Function/ Department: Debt Management- Flows- Call Centre Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role...

Job Description:Unified Communications – Consultant role for Cloud based contact center/call center technology.Primary Skills -Genesys Cloud CXGenesys Call Flow ArchitectGenesys Workforce ManagementGenesys Integrations with CRM applications like ServiceNowGenesys integration with MS TeamsIP TelephonySecondary Skills –Good to have skills on AWS platform...

About NIIT Ltd. NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. NIIT's Career Education Business delivers a diverse range of learning and talent development programs to millions of individual and corporate learners in areas including Banking, Finance & Insurance, Retail...

Roles & RESPONSIBILITIES:This position requires the incumbent to demonstrate expertise using network monitoring tools to monitor public and private cloud application. Network and system troubleshooting is required. The Network Operation Center (NOC) staff is willing to work in shifts.Below job functions required to be done on daily basis:• Responsible for...

Purpose of the JobTo manage the tele-calling team.Main DutiesAssist line manager in developing tele-calling targets.Translate targets into operational plans considering conversion rates, data utilization, staff attrition, and campaign moments.Improve tele-calling process, including coordination with fundraising team.Monitor, evaluate, and address performance...

Role : Data Center ArchitectKey Skills : VM ware, VCenter, DC Infrastructure, ITAMNotice Period : Immediate- 15 Days Job Description :- DC management team is responsible for managing DC infrastructure comprising of servers, chassis, racks, storage devices and its peripheral- Incidents related to the DC environment such as air conditioning and utilities such...

Role : Data Center ArchitectKey Skills : VM ware, VCenter, DC Infrastructure, ITAMNotice Period : Immediate- 15 Days Job Description :- DC management team is responsible for managing DC infrastructure comprising of servers, chassis, racks, storage devices and its peripheral- Incidents related to the DC environment such as air conditioning and utilities such...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a...

Purpose of the Job To manage the tele-calling team. Main Duties Assist line manager in developing tele-calling targets. Translate targets into operational plans considering conversion rates, data utilization, staff attrition, and campaign moments. Improve tele-calling process, including coordination with fundraising team. Monitor, evaluate, and address...

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

HR PATH GROUP The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy. Advise to...