Sales Ops Head

1 week ago


Delhi, India ResearchFox Consulting Full time

Role: Sales Ops Head, President's O7iceLocation: BangaloreExperience: 8–13 yearsAbout the RoleWe are seeking a high-energy, detail-oriented Sales Operations Head to build and run a worldclasssales process. The ideal candidate will combine operational discipline with a strongsense of urgency (“hustle”) to ensure our sales team executes flawlessly — from leadgeneration to deal closure. This role will work directly with the President as part of thePresident’s Office, driving execution on strategic revenue priorities. You will establish andenforce structured sales processes, manage data integrity, ensure rigorous follow-ups withinternal stakeholders, and personally drive early-stage client engagement including schedulingmeetings and conducting first-level qualification calls.Industry Preference: Technology Consulting Services (Accenture, IBM, HCL,TCS etc.)Key ResponsibilitiesProcess & Strategy:• Design, document, and implement an end-to-end sales process covering lead capture,qualification, and follow-ups.• Define clear timelines, ownership, and accountability for every stage of the sales cycle.• Ensure alignment of sales priorities with organizational strategy by working closely withthe President.Operational Management:• Build and maintain a centralized sales database/CRM to track all opportunities andpipeline progress.• Act as the operational anchor between leadership, sales teams, and cross-functionalstakeholders.• Ensure rigorous follow-ups on agreed actions, holding teams accountable to timelines.Reporting & Analytics:• Prepare and circulate weekly and monthly sales performance reports with key insightsand next steps.• Maintain accurate, real-time dashboards for pipeline, forecast, and conversion metrics.• Identify bottlenecks and recommend corrective actions to improve velocity and winrates.Client Engagement & Tools:• Personally schedule client meetings, coordinate logistics, and conduct initial first-levelcalls to qualify prospects.• Drive the adoption of new tools, templates, and best practices across the sales team.Skills & Experience: What We're Looking For• Experience:o Proven experience in structured, process-driven environments like top-tiertechnology services leaders (e.g., Accenture, IBM, HCL, TCS etc).o Strong background in sales operations and CRM management (e.g., Salesforce,HubSpot).• Skills:o Exceptional follow-through, organizational discipline, and attention to detail.o Ability to influence without direct authority and drive execution across multipleteams.o Strong analytical skills for interpreting sales data and generating actionableinsights.o Excellent communication skills for both executive-level reporting and day-todaycoordination.• Key Success Indicators• Reduction in the sales cycle time.• Increase in pipeline conversion rates.• 100% adherence to sales process timelines.• Accurate, timely sales forecasting.


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