Deputy Manager_Assistant Lead_Data Governance_Pune

Job Description About this Role We are seeking a Service Management & Data Governance Lead with 4 to 8 years of experience to backfill a critical position previously held by Anil Bandal. The successful candidate will be responsible for leading data governance initiatives and managing ITSM processes, including incident and change management. This role requires strong analytical capabilities, hands-on experience with GCP, and a solid understanding of agile and lean methodologies.What you will do Data GovernanceDesign and implement a robust data governance framework to ensure data quality, security, and compliance.Collaborate across departments to standardise and simplify data management practices.Monitor and report on governance activities to ensure alignment with corporate and regulatory standards.Incident ManagementLead and coordinate major incident resolution to minimise business impact.Participate in incident reviews and Change Advisory Board (CAB) meetings.Ensure adherence to incident management policies and procedures.Provide regular reporting on incident trends and performance to senior stakeholders.Change ManagementPlan and schedule changes with minimal disruption to services.Engage stakeholders for consultation and resource alignment.Identify and manage conflicts in change requests.Ensure compliance with change management protocols and documentation standards.Who you are 4 to 8 years of experience in Data Governance and ITSM.Proficient in data governance tools and technologies.Certified in ITIL or equivalent frameworks.Strong analytical and problem-solving skills.Hands-on experience with Google Cloud Platform (GCP).Familiarity with agile and lean methodologies.Effective communicator and collaborator across teams. VOIS Equal Opportunity Employer Commitment India: VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM  and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills Apply now, and we’ll be in touch