Duty Manager

3 days ago


delhi, India PAL Heights Group of Hotels Full time
Company Description
The PAL Heights Group of Hotels, located in Bhubaneswar, believes in forming lifelong friendships with their guests. With two luxury hotels in the city - Pal Heights in the city center and Pal Heights Mantra on the way to Cuttack - the group offers exceptional service and excellent amenities. Pal Heights, a 4-star hotel located beside a shopping mall, is the centerpiece of Bhubaneswar. Pal Heights Mantra is a cutting-edge hospitality establishment offering a stunning view of the highway and greenery. Both properties offer a range of facilities including rooms, banquets, multiple dining outlets, coffee shops, bars, gym, spa, swimming pool, and a night club.
Role Description
This is a full-time role for a Duty Manager at PAL Heights at pal Group of Hotels. The Duty Manager will be responsible for overseeing the day-to-day operations of the hotel and ensuring guest satisfaction. This on-site role is located in Bhubaneswar and requires strong organizational and leadership skills. The Duty Manager will also handle guest requests, manage staff, and ensure compliance with hotel policies and procedures.
Qualifications
Experience in hotel management
Strong leadership and organizational skills
Excellent communication and interpersonal skills
Ability to handle guest requests and resolve issues
Knowledge of hotel operations and procedures
Familiarity with hotel software and reservation systems
Flexibility to work in shifts and weekends
Attention to detail and ability to multitask
Bachelor's degree in Hospitality Management
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