Executive - Voice/Non Voice- Bhopal

1 day ago

Bhopal, India Hexaware Technologies Full time

Details for Voice Profile:

Job Responsibilities :

  1. Escalates customer issues appropriately and correctly.
  2. Demonstrates timely accurate and professional customer service.
  3. Maintains a positive and professional demeanor and portrays the company in a positive light.
  4. Demonstrates knowledge and use of departmental resources, policies and procedures.
  5. Maintains email handle time, while remaining friendly and informative (after call email to customers).
  6. Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.
  7. Demonstrates appropriate sense of urgency for customer responses.

Criteria:

  1. Should be ready to work in flexible shifts (US shifts majorly) 24 * 7 process.
  2. Adherence to company policies, rules and regulations.
  3. To follow quality processes thoroughly using checklist standards.
  4. Excellent English communication skills.

Soft skills:

  1. Ability to effectively communicate his/her thoughts in a well-organized manner.
  2. Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back-and-forth conversation with a customer.
  3. Friendly and upbeat style.
  4. Ability to handle difficult or irate customers effectively.
  5. Ability to set expectations and deliver information in a positive and articulate way.
  6. Investigates and takes action to meet customers needs.
  7. Solves routine problems effectively, gathering the information necessary from the customer.
  8. Professional and positive in interactions with others and can establish rapport quickly.

Eligibility:

Qualification - HSC and Above

Experience - Fresher or Experienced can apply

Others:

Shifts timings: Rotational Shifts

Transport : One Side transport in nigh Shift.

  • Bpo Non Voice

    15 hours ago

    Bhopal, India sagar job solution Full time

    we are hiring for non voice and voice process. min qualifications 12th should be from bhopal or ready for relocate in bhopal comfortable in rotational shifts or night shift good communication skill comfartable in english salary 9000-14000 **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**: ₹9,000.00 - ₹15,000.00 per...

  • Non Voice Process

    2 weeks ago

    Bhopal, Madhya Pradesh, India Glory Power Solutions Pvt Ltd Full time

    We are currently hiring for Customer Support Associate for Bhopal Location (Non Voice Process) - Excellent English Communication. - Education Any Graduate / Undergraduate (But not currently pursing applicants) - Fresher/Experience are eligible. - Comfortable with WFO. - Local of Bhopal. - Comfortable with Rotational shift & night shifts. - Good typing...

  • Email Chat Executive

    2 weeks ago

    Bhopal, India Connect Galaxy Full time

    **We are hiring !!!** **Process** - E-mail Chat ( WFO ) **Location** - Bhopal, Madhya Pradesh **Qualification** - Any Degree ( IT background not acceptable ) **Experience** - 0 -1 year of experience in BPO ( voice or non-voice) is mandatory **Age**: 21 - 40 **Salary** : 14k - 18k Take Home **Shift** : Night Shift (Cab available within 25 KMs) For...

  • Executive - Voice/Non Voice- Bhopal

    5 days ago

    Bhopal, Madhya Pradesh, India Hexaware Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Details for Voice Profile:Job Responsibilities :Escalates customer issues appropriately and correctly.Demonstrates timely accurate and professional customer service.Maintains a positive and professional demeanor and portrays the company in a positive light.Demonstrates knowledge and use of departmental resources, policies and procedures.Maintains email...

  • Customer Support

    6 days ago

    Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    **Job Description: Customer Support - Inbound Voice Process Executive** **Location: Bhopal, Madhya Pradesh** **Work Mode**:Work from Office **Position Type**:Full-Time **Maximum Budget (Non-Negotiable)**:₹18,000 CTC In hand - 14000 - ______________________________ Answering the interview call is essential. If you are unable to commit, please do not...

  • Customer Support

    6 days ago

    Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    **Job Description: Customer Support - Inbound Voice Process Executive** **Location**:Bhopal, Madhya Pradesh **Work Mode**:Work from Office **Position Type**: Full-Time **Maximum Budget (Non-Negotiable)**:₹18,000 CTC In hand - 14000 - __________________________________________________ Answering the interview call is essential. If you are unable to...

  • Customer Support

    6 days ago

    Bhopal, Madhya Pradesh, India 10xgrowthaccelerator Full time

    **Job Description: Customer Support - Inbound Voice Process Executive** **Location**: Bhopal, Madhya Pradesh **Work Mode**:Work from Office **Position Type**: Full-Time **Maximum Budget (Non-Negotiable)**:₹18,000 CTC In hand - 14000 - __________________________________________________ Answering the interview call is essential. If you are unable to...

  • Call Support Executive

    2 weeks ago

    Bhopal, India Magnum Group Bhopal Full time

    We are Hiring chat support executive as well as voice support executive with Good communication skill. Education Required: -= Minimum 12th Language: - English Mandatory and any other regional language. Experiance: - Fresher and experiance both can apply. Contact no.: - +91-XXXXXXXXXX Regards, Rishabh Sen, HR Magnum Group **Job Types**: Full-time,...

  • Chat Support Executive

    1 week ago

    Bhopal, India Magnum Group Bhopal Full time

    We are Hiring chat support executive as well as voice support executive with Good communication skill. Education Required: -= Minimum 12th Language: - English Mandatory and any other regional language. Experiance: - Fresher and experiance both can apply. Contact no.: - +91-XXXXXXXXXX Regards, Rishabh Sen, HR Magnum Group **Job Types**: Full-time,...

  • Chat Support Executive

    2 weeks ago

    Bhopal, India Magnum Group Bhopal Full time

    We are Hiring chat support executive as well as voice support executive with Good communication skill. Education Required: - = Minimum 12th Language: - English Mandatory and any other regional language. Experiance: - Fresher and experiance both can apply. For Part Time Work From Home Contact no.: - 8871542238,9109639661,8871542238 Regards, Rishabh...