Online Support Specialist

2 weeks ago


Chennai, India Santhosh Super Stores Full time

We're Hiring Online Support Specialist

Location: Chennai, Annanagar

At Santhosh Super Stores, we're looking for an Online Support Specialist to connect with our customers and assist them through WhatsApp, phone calls, and online orders.

Your role:


• Chat with customers online and answer product questions


• Guide customers and convert conversations into sales


• Handle WhatsApp/call-based orders smoothly


• Provide quick, clear solutions — especially when a customer is not satisfied


• Turn negative experiences into positive ones with patience and empathy

What we're looking for:


• Good communication skills (Tamil + basic English)


• Confidence in online chats/calls + sales mindset


• Calm and polite attitude, even with unhappy customers


• Positive, customer-first mindset


• Freshers welcome

Full-time | Chennai, Annanagar

If you enjoy helping people online and want to grow with us, we'd love to hear from you

Apply here on LinkedIn or message us on (WhatsApp or Call )



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