Oracle EBS Technical Consultant

Apply before Position:   Oracle EBS Technical Consultant Experience Required: 6-8 Years experience Location:  Kochi, Kerala Employment Type:  Full-time Role Overview: We are looking for a seasoned Oracle EBS Technical Consultant with strong expertise in RICEW (Reports, Interfaces, Conversions, Extensions, Workflows) to support a complex Oracle EBS R12.2.x environment. The role will focus on L2/L3 defect analysis, production support, and integration troubleshooting across SCM and Finance modules. This is a hands-on technical role, requiring deep skills in PL/SQL, Oracle APIs, debugging, and working with functional teams to resolve incidents and defects in business-critical processes. The ideal candidate will be well-versed in end-to-end technical architecture, performance diagnostics, and integration troubleshooting, with the ability to resolve complex issues across production and non-production environments. Key Responsibilities: • Provide L2/L3 technical support and defect resolution for custom RICEW components across SCM (Order Management, Inventory, Procurement, WMS) and Finance (AR, AP, GL, FA). • Troubleshoot and fix issues in: o Custom Reports (Oracle Reports, BI Publisher) o Custom Interfaces with 3PL, Retail, WMS, banking, and external systems o Conversions and data load processes (bulk inserts, validations, staging tables) o Extensions using PL/SQL packages, Forms Personalizations, OAF o Workflows for order processing, approvals, and notifications • Investigate data discrepancies, integration failures, and custom code bugs using PL/SQL, logs, and debug tools. • Analyze and resolve issues related to data integrity, duplicate records, stuck transactions, and incorrect postings across modules. • Maintain custom APIs, triggers, procedures, and views. • Monitor and improve performance of custom code through AWR/ASH analysis, SQL tuning, and indexing strategies. • Collaborate with functional consultants to understand business impact and translate into technical resolution steps. • Perform code corrections, unit testing, and deployment preparation for production-safe fixes. • Conduct root cause analysis (RCA) and develop reusable fix patterns or automation. • Support batch job failures, concurrent program performance issues, and custom object dependency resolution. • Participate in incident triage, work with middleware, DBA, and infra teams to resolve upstream/downstream failures. • Handle ticketing via ServiceNow, ensuring SLA compliance and knowledge base updates. • Maintain and enhance documentation for custom components and their dependencies across business flows. • Manage inbound and outbound integrations with 3PL, Retail, WMS, banking, and external SaaS systems. • Maintain source control, migration scripts, and patch impact assessments (via tools like STAT or manual analysis). • Document all changes; ensure version-controlled, audit-ready artifacts. Mandatory: Qualifications Technical Skills Required: • Deep hands-on experience in: o PL/SQL, SQL, APIs (standard & custom) o Oracle Reports, BI Publisher o Oracle Forms, Oracle Workflow o OAF (Oracle Application Framework), ADF (preferred) • Strong understanding of EBS data models across: o SCM: Order to Cash, Procure to Pay, Shipping, Inventory, BOM, WMS o Finance: AR, AP, GL, Fixed Assets • Experience in debugging interface failures using logs, tables, and SOA trace (if applicable). • Experience with file-based interfaces (CSV/XML/Flat Files), FTP/SFTP, SOAP/REST APIs • Familiarity with middleware (Oracle SOA Suite, OSB, WebLogic) for integration troubleshooting • Skilled in concurrent manager and debugging issues with concurrent programs Business & Domain Exposure: • Strong understanding of EBS data models and transaction flows in: o Order to Cash, Procure to Pay, Inventory & WMS o Accounts Receivable, Accounts Payable, General Ledger, Assets • Functional awareness to interact effectively with business/functional teams • Knowledge of multi-org, localization, and multi-currency setups