Microsoft Systems Support Engineer

14 hours ago

Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time
Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview RevClerx is looking for a skilled

Microsoft Infrastructure Engineer

to join our IT Support team. As a key member of our technical staff, you will provide Level 1 & 2 support, assisting clients with essential IT Desktop and Cloud solutions. This role involves managing support tickets, troubleshooting technical issues, and administering Microsoft 365 environments, all while delivering excellent customer service. The ideal candidate has a strong problem-solving aptitude, a willingness to learn, and the technical skills to support complex IT infrastructures. Comprehensive training and mentoring will be provided to support your growth and expertise. Key Responsibilities

Ticket Management : Efficiently handle support tickets using our ticketing system, delivering timely and effective solutions. Client Support : Address client issues with professionalism, providing IT support through phone and email. Technical Troubleshooting : Offer Level 1 & 2 support for desktop, cloud, and networking issues to ensure seamless operations. Microsoft 365 Administration : Manage and configure Microsoft 365, including Entra ID, Conditional Access Policies, Intune, MDM, MAM, and Microsoft Defender. Networking & Security : Perform domain, DNS administration, firewall (UTM) management, and other network-related tasks to maintain secure connectivity. Server Management : Provide support for Windows Server 2019 environments, including Active Directory and SQL Server administration. Documentation : Maintain clear and accurate records of support activities and resolutions. Continuous Improvement : Identify and suggest solutions to enhance IT systems and processes. Must-Have Technical Skills

Microsoft Cloud : Experience with Microsoft Cloud services, including Azure. Web Technologies : Knowledge of core web technologies such as IIS, SFTP, and SSL. Microsoft Licensing : Familiarity with Microsoft 365 A3 and A5 licensing, especially for large environments. Storage Technologies : Expertise with Microsoft 365 storage solutions, including OneDrive and SharePoint. Scripting : Proficiency in scripting languages like PowerShell, Python, and JSON. Microsoft 365 Platform : Comprehensive understanding of Microsoft 365 architecture and operations. Security Features : Experience configuring security tools in M365, such as AIP, DLP, ATP, IAM/RBAC, and SIEM. Active Directory & Azure AD : Advanced knowledge of AD and Azure AD, including group policies and ADSIEdit. Core Network Technologies : Proficiency in DHCP, DNS, and NTP. VMWare vSphere : Hands-on experience with VMWare vSphere environments. Messaging & Productivity : Knowledge of Microsoft Exchange, SharePoint, OneDrive, and Microsoft Teams administration. Essential Soft Skills

Communication : Strong verbal and written skills, with a courteous phone manner. Problem-Solving : A proactive, solutions-oriented approach to technical challenges. Customer Service : Ability to handle client interactions with patience and professionalism. Growth Mindset : A strong desire to learn and advance within the IT field. Preferred Qualifications

Education : Bachelor’s or Master’s degree in Technology (B.Tech, M.Tech) or Computer Applications (BCA, MCA). Certifications : Microsoft, security-related, or other relevant IT certifications. Additional Skills : Experience with Microsoft MDM, Intune, and other security tools. Benefits

Health Insurance Meals and Cabs Professional Development : Support for certifications and ongoing training Mentorship : Guidance and mentorship from experienced IT professionals Collaborative Environment : A supportive and inclusive work culture Equal Opportunity Employer RevClerx values diversity and inclusivity. We welcome applications from all qualified candidates and assess them based on experience and qualifications.

  • Microsoft systems support engineer

    23 hours ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview Rev Clerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team....

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    1 day ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our...

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    2 days ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title : Microsoft Infrastructure Engineer Office Address : Plot No. I61, Sector 83, Mohali, Punjab Department : IT Support Location : Mohali Shift Timings : 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type : Full-Time Job Overview RevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team....

  • Microsoft Systems Support Engineer

    2 days ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Job Title: Microsoft Infrastructure EngineerOffice Address: Plot No. I61, Sector 83, Mohali, PunjabDepartment: IT SupportLocation: MohaliShift Timings: 6:30 PM - 3:30 AM IST / 3 AM - 12 PM IST Job Type: Full-TimeJob OverviewRevClerx is looking for a skilled Microsoft Infrastructure Engineer to join our IT Support team. As a key member of our technical staff,...

  • Microsoft Systems Support Engineer

    3 days ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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    3 weeks ago

    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private Limited Office Address : Plot no i61, Sector 83 Mohali, Punjab Job Title: Microsoft System Engineer Department: IT Support Location: Mohali Shift Timings : 6:30 PM TO 3:30 AM IST Job Type: Full-Time Job Overview: We are seeking a motivated and customer-focused Help Desk & IT Support Officer...

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

    Comapny Name : RevClerx Private LimitedOffice Address : Plot no i61, Sector 83 Mohali, PunjabJob Title: Microsoft System EngineerDepartment: IT SupportLocation: MohaliShift Timings : 6:30 PM TO 3:30 AM ISTJob Type: Full-TimeJob Overview:We are seeking a motivated and customer-focused Help Desk & IT Support Officer (Level 1 & 2) to join our IT team. In this...

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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    Sahibzada Ajit Singh Nagar, India RevClerx Pvt Ltd Full time

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