National Collections Manager-Nbfc

4 weeks ago


Uncha Samana, India Findoc Full time

Role SummaryWe are looking for people with the passion and hunger to make a dent in the Unsecured digital lending ecosystem. In this role, you will be leading end-to-end collections for the lending business along with managing relationships with all key stakeholders for the Region. You will be responsible for ensuring the timely achievement of collections target in a very fast paced environment by formulating and executing collections strategy. Sounds like you? Read more about what we are looking for in the role.Responsibilities: Driving Pan India collection for cash loans, BNPL, consumer loans through multiple tele calling and field agenciesFocus on aggressive pre delinquency management.Responsible for tracking and controlling the delinquency Bucket-wise and DPD-wise and focusing on non-starters.Responsible for reviewing account allocations and collections targets by the bucket to agencies.Work closely with Risk Management to design collections strategy. This includes segmentation, tools, technology, geography, and process. Development and enhancement of analytics and MIS-driven culture to the project, track and deliver optimized financial results in collections, recoveries, and expenses. Identifying trouble spots and implementing collection-related programs Requirements: Qualification and Experience:9+ years’ experience in the collections department with Banks, NBFCs, or Fintech with a Masters’ degree.Experience in building collection operations from ground up and scaling them is a big plus.Must have managed multiple collection agencies and tele calling set ups. Should have exposure to unsecured loans i.E., PL, BNPL and small ticket loans.Should have experience in identification, onboarding, driving external collections agencies across various buckets.Aggressive resolution management.Well versed with prevalent market practises and policies in this segment.



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