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City Head Sales

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Hyderabad, India Workafella Full time
About the Company:Call it a workspace, call it a playground for minds, call it a greenhouse for brands. We call it Workafella.At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Workafella is a vibrant ecosystem that inspires seamless productively and quality thinking. We believe in the luxury of your productivity.Workafella is much more than just a workspace. We are at Mumbai, Chennai, Hyderabad, and Bangalore where exciting events and meaningful interactions add value to our business. Workafella is your stairway to success. Summary:We are seeking a dynamic and results-driven City Head to lead our sales in Hyderabad. The ideal candidate will be responsible for sales growth, developing strategic plans, and leading a high-performing sales team. Integrity and honesty are paramount, as you will be the face of our organization in the city.Key Responsibilities:Business Development and Sales:Own all plans and strategies for developing business and achieving the company's goals.Develop and implement a comprehensive business development strategy to increase revenue growth and maximize occupancy.Establish and foster partnerships and relationships with key customers and prospects both externally and internally.Takes control in the development of the Sales, lead generation, needed to meet your sales objectives. Provide full visibility into the sales pipeline at every stage of development.Client Relationship Management:Directly responsible for the client retention and satisfaction.Build and nurture relationships with existing clients, understanding their needs and providing exceptional customer service.Conduct regular client meetings, address concerns, and ensure high levels of client satisfaction.Operations and Facility Management:Oversee the day-to-day operations, ensuring smooth functioning, exceptional service delivery, and adherence to company standards.Manage a team of operations staff, including community managers, CSR, maintenance engineers and housekeeping staff and provide guidance, training, and performance feedback.Coordinate with the central operations team to implement standardized processes and policies across all locations.Monitor and maintain the overall cleanliness, functionality, and aesthetics of the Centers of the centres in city.Financial Management:Directly responsible for the P&L, Income and Expenditure for the centre.Develop and manage the city budget, including revenue forecasting, expense control, and cost optimization.QualificationPost Graduation in Business Administration, Management, or a related field.15+ years of experience into management or leadership role. Experience ideally with the coworking, real estate, or hotel industry is a plus.Strong business development and sales acumen, with a track record of achieving targets and driving revenue growth.Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients, partners, and team members.Solid understanding of facility management, operations, and customer service principles.Financial acumen and experience managing budgets and financial performance.