Workday Analyst
4 days ago
Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.
Minimum Qualifications:
3+ years relevant professional experience in Workday Functional.
Must have knowledge in more than one module in Workday. Workday Recruitment, Core HCM & Compensation knowledge is preferable
Module Specific knowledge is added advantage. Ex- Workday Security, Onboarding, Talent, Compensation, or Absence, Time/Tracking
Conversant with Support practices and is sensitive to SLA
Good to have: Ticket handling in ServiceNow
Good to have: Experience with Agile Methodologies
Experience working with functional HR teams in the development and implementation of technical solutions that improve efficiencies and performance
Proven background in problem solving and partnership in a global environment
Passion for working with people and systems, and a strong interest in helping customers succeed
Ability to maintain personal and confidential information
Self-starter and ability to work independently but also collaborate across teams. A team player mentality is a must
Responsible for timely identification and escalation of risks and development of alternative technical and functional approaches when necessary
Responsibilities:
Configure, support and optimize the design, development and performance of Workday and related business data systems and processes Globally
Assist with Workday releases by evaluating and testing feature changes and recommend process or system optimization in alignment with business goals
Troubleshoots and resolves production support issues in partnership with People Data Operations team, ESE (IT) team and other cross functional teams as necessary with exceptional customer service
Collaborates with partners in People Experience, Payroll, Finance, Total Rewards, DES and others to provide support for requests such as minor configuration enhancements and break-fix needs
Provides security role administration support in HR tools proactively and upon request
Provides support for Workday, including researching, identifying, and resolving complex Workday issues, unexpected results, and process flaws in close coordination with People and Places teams, ESE (IT) and Regional People Services Teams
Continuously increases technical and industry trend knowledge by participating in Workday Community and other forums, including on-line discussions, brainstorms, voting, training, webinars, etc
Assists the PPL COEs and other People Experience teams with the process flows, data analysis, configuration and EIB loads associated with annual and off cycle events such as performance evaluations, merit increases, bonus payments, and job structure enhancements
Monitor and analyze Workday performance and make recommendations to deliver greater operational efficiency and effectiveness
Assists with software implementation and upgrades
Actively participates in user acceptance testing and documentation
Assists end-users and internal teams on Workday related issues
Ensure team and system compliance with regulatory requirements, including GDPR, SOX and other control narratives and matrices
Comply with HR Technology and IT change control processes
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