Platinum Care Advisor

4 weeks ago

Mumbai, Maharashtra, India Livlong 365 Full time

We're Hiring: Platinum Care Advisor (Physical Health Concierge Relationship Manager)

Location: Thane

Experience: 3+ Years

Industry: Healthcare / Pharma / Wellness / Hospitality

Type: Full-Time | Field Role | Client-Facing

About the Role:

Livlong is looking for a Platinum Care Advisor to join our premium health concierge team. In this role, you'll be the dedicated point of contact for high-value clients, managing their end-to-end healthcare and wellness service needs with efficiency, professionalism, and care.

You'll coordinate with internal teams and external partners to ensure timely and high-quality service delivery, while also identifying opportunities to generate additional revenue through cross-selling and upselling relevant services.

Key Responsibilities:

  • Act as the primary relationship manager for assigned premium clients
  • Coordinate personalized health and wellness services
  • Ensure timely resolution of service requests
  • Liaise with internal teams and external partners (hospitals, clinics, wellness providers)
  • Maintain proactive and clear communication with clients
  • Ensure confidentiality and professionalism at all times
  • Identify sales opportunities and achieve monthly revenue targets
  • Maintain a high standard of grooming and client service

Requirements:

  • Minimum 3 years of experience in concierge services, client management, or healthcare coordination
  • Strong communication and interpersonal skills
  • Ability to manage multiple requests and stakeholders efficiently
  • Familiarity with healthcare or wellness services is a plus
  • Graduate or postgraduate in Healthcare, Pharma, or related fields preferred
  • Tech-savvy with basic CRM and communication tool knowledge
  • Must be open to extensive travel
  • Multilingual abilities are an added advantage

Join us in redefining premium healthcare experiences.

#Hiring #HealthcareJobs #ClientService #ConciergeServices #Livlong #JobOpening

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