Front Desk Officer

3 weeks ago

Gurugram, India Auraya Healthcare Full time

Front Desk Officer (Female Only)

Location: Gurgaon
Industry: Healthcare
Joining: Immediate

About Anvaya Healthcare:

Anvaya Healthcare is a trusted name in providing quality healthcare services with patient care at the center of everything we do. We are now looking for a Front Desk Officer (Female) who can be the first point of contact for patients and visitors, ensuring a professional and welcoming experience at our Gurgaon clinic.

Key Responsibilities:

  • Greet and welcome patients and visitors in a courteous and professional manner.
  • Handle patient appointments and scheduling using booking software.
  • Maintain and update patient records accurately in the system.
  • Manage incoming calls, emails, and inquiries, ensuring they are directed appropriately.
  • Oversee the front desk area to maintain a neat and professional appearance.
  • Assist patients with registration, billing, and other administrative formalities.
  • Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.
  • Ensure confidentiality of patient information and maintain professional conduct at all times.

Required Skills & Qualifications:

  • Female candidates only.
  • Prior experience as a Front Desk Officer/Receptionist in the healthcare industry is strongly preferred.
  • Good knowledge of patient booking software and appointment management systems.
  • Proficient in computer usage (MS Office, Email, Data Entry, etc.).
  • Excellent communication skills in English and Hindi.
  • Pleasant personality with strong organizational and multitasking abilities.
  • Professional, empathetic, and responsible approach to patient handling.

Why Join Us?

  • Be part of a reputed healthcare organization in Gurgaon.
  • Competitive salary package
  • Immediate joining opportunity.
  • A professional and supportive work environment.

If you are an experienced front desk professional with strong communication skills and a passion for patient care, we'd love to meet you

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Medical receptionist: 1 year (Preferred)

Language:

  • English (Required)
  • Hindi (Required)

Location:

  • Gurugram, Haryana (Required)

Work Location: In person

Expected Start Date: 01/09/2025

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