ServiceNow Developer
3 weeks ago
Position: ServiceNow Developer & Administrator
Overall IT experience: 5 to 7 years
Primary Skills: Servicenow, Servicenow, Servicenow Cloud Service Desk, Servicenow Service Desk, Servicenow Functional, Servicenow Technical, ServiceNow Automation Test Framework.
Secondary Skills: Configuration, Customization, Integration
Work Location: Mumbai
Mode of work: Hybrid
Notice Period: 0 to 30 Days
Essential experience:
The Application Support Engineer (Standard) provides technical support to end-users, identifies and resolves issues related to software, applications, and hardware, and performs maintenance tasks to ensure the smooth operation of the system.
Maintain the ServiceNow platform: This includes monitoring the health of the platform, performing regular maintenance tasks, and troubleshooting any issues that arise.
Support users: This includes answering questions about how to use ServiceNow, resolving user issues, and providing training.
Configure and customize ServiceNow: This includes creating new workflows, customizing existing workflows, and integrating ServiceNow with other systems.
Report on ServiceNow usage: This includes generating reports on how ServiceNow is being used and identifying areas for improvement.
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