Backend Team Associate

2 days ago

Gurugram, India Cyboard School Full time

Overview
The Associate role is a vital position within the organization, providing support across various departments and ensuring the smooth operation of daily activities. Associates play a key role in maintaining productive and efficient workflows, supporting team members, and contributing to the overall success of the organization.

Key Responsibilities

  • Assist with given tasks and the coordination of daily operations
  • Support team members in project management and execution mainly school fee reports uploading.
  • Contribute to client engagement.
  • Participate in meetings and take detailed notes
  • Manage and organize documentation and files
  • Respond to internal and external inquiries via phone and email
  • Contribute to process improvement and efficiency initiatives
  • Participate in cross-functional collaboration and teamwork
  • Assist with event planning and coordination
  • Conduct data entry and database management tasks
  • Support the development and maintenance of reports and presentations
  • Contribute to customer service and client relationship management
  • Perform additional tasks and projects as assigned

Required Qualifications

  • Bachelor's degree in a relevant field or equivalent work experience
  • Excellent verbal and written communication skills
  • Demonstrated ability to work effectively in a team environment
  • Strong problem-solving abilities and critical thinking skills
  • Exceptional organizational and multitasking capabilities
  • Attention to detail and accuracy in all tasks
  • Proficiency in Microsoft Office and Excel or other relevant software applications
  • Ability to adapt to changing priorities and deadlines
  • Proven ability to maintain confidentiality and discretion
  • Previous experience in an administrative/operations or support role is preferred
  • Ability to thrive in a fast-paced and dynamic work environment
  • Strong interpersonal skills and professional demeanor
  • Willingness to take initiative and learn new skills
  • Ability to prioritize and manage time effectively

Skills: attention to detail in data entry,onboarding,process improvement,microsoft office,teamwork,written communication,adaptability,event planning,problem-solving,client engagement,data entry,project management knowledge,it controls,lms,microsoft office proficiency,data entry software proficiency,organizational skills,fast-paced work,report development,confidentiality,client relationship management,communication,documentation management,confidentiality maintenance,professional demeanor,research,database management,analysis,interpersonal skills,administrative tasks,meeting management,multitasking,excel,customer service,document automation,it automation,administrative,call processing,project management,online data entry,documentation,entry-level,verbal communication,data administration,customer conversion,time management

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