Senior Support Engineer 1- Blue Yonder Demand/Blue Yonder Fulfillment/Blue Yonder ESP/Blue Yonder SCPO

1 day ago

Bengaluru, India Blue Yonder Full time

Scope: Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. Needs to work with cross functional teams including Product Development, Consulting and Support services. Provides technical and non-technical support during the Steady state period. Provides primary user support and verifies that the system provides the required business functions and maintains data integrity. Our current technical environment: Software: Blue Yonder Demand, Blue Yonder Fulfillment, Blue Yonder Inventory Optimization Cloud Architecture: MS Azure  Frameworks/Others: PL/SQL, RDBMS What you’ll do: Understand the implemented solution/ products Analyze the issues, identify Root cause and find the permanent solution to any problem Adheres to SLA based on the severity of the customer cases. Complete the product certification courses assigned. Document the learning and building the knowledge content Provide early visibility and mitigation to technical challenges through the journey. Confidently represents product and portfolio, including vision and functional and technical roadmaps, within the company and, when necessary, to strategic customers Should be one of the key stakeholders during Solution design phase and understand the scope for the specific solution/process flow for the designated customer Should collaborate with Solution/Technical architect(s) to stabilize the system Enhance/Change the design based on new business requirements by the customer Single Point of contact for all customer requests for the designated solution Manage/Support new roll outs/deployments and handle change requests/enhancements To improve various KPIs for the customer What we are looking for:  Bachelor’s degree minimum 5 to 8 years of experience in Product Support / Implementation support. Skill set and availability requirements as per the organization's needs Hands on experience in implementing / supporting Demand & Fulfillment products for multiple customers. Strong analytical/problem solving skills, ability to provide alternatives, root cause analysis, testing skills and ability to make thoughtful proposals are also among the skills required Deep understanding of Customer business and processes Worked on other Supply Chain Planning software like SAP-IBP/ APO, o9, Kinaxis, Relex Knowledge in performance tuning techniques is added advantage. Understanding and experience with the technical requirements for the product line assigned. Understanding of various technical platforms and infrastructures. Understands Blue Yonders product suite so as to convey relationships and touch-points to the customer. Works with appropriate parties to ensure issues are resolved. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • Sr Support Engineer 1

    1 day ago

    Bengaluru, India Blue Yonder Full time

    Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”Seeking an astute individual that has a strong techno functional foundation with the additional ability to be hands-on with the broader Cloud team as part of the product support, and deep knowledge of industry best practices,...

  • Solution Architect- By Scpo/ Blue Yonder Esp

    2 weeks ago

    Bengaluru, Karnataka, India Blue Yonder Full time

    Scope: Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. Needs to work with cross functional teams including Product Development, Consulting and Support services. Provides technical and non-technical support during the Steady state period. Provides...

  • Sr Technical Consultant- BY SCPO/ Blue Yonder ESP

    1 day ago

    Bengaluru, India Blue Yonder Full time

    Scope: Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.Needs to work with cross functional teams including Product Development, Consulting and Support services.Provides technical and non-technical support during the Steady state period. Provides...

  • Blue Yonder

    3 weeks ago

    Bengaluru, India Blue Yonder Full time

    Scope : Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals. Needs to work with cross functional teams including Product Development, Consulting and Support services. Provides technical and non-technical support during the Steady state period. Provides...

  • Sr Technical Advisor

    1 day ago

    Bengaluru, India Blue Yonder Full time

    Overview Blue Yonder is seeking a visionary and deeply technical Senior Technology Advisor to join our Platform Solutions Advisory team. This role is designed for a strategic technologist who thrives at the intersection of enterprise architecture, platform innovation, and executive engagement. You will lead transformative conversations with senior...

  • Senior Support Engineer 2

    1 day ago

    Bengaluru, India Blue Yonder Full time

    Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work” Blue Yonder is the world leader in digital supply chain transformations and omni-channel commerce fulfillment. Our end-to-end, cognitive business platform enables retailers, manufacturers and logistics providers to best...

  • Senior Support Engineer 1- Demand/ Fulfillment/ ESP/ SCPO

    2 days ago

    Bengaluru, Karnataka, India Blue Yonder Full time

    Scope:Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.Needs to work with cross functional teams including Product Development, Consulting and Support services.Provides technical and non-technical support during the Steady state period. Provides...

  • Solution Architect- BY SCPO/ ESP

    3 days ago

    Bengaluru, Karnataka, India Blue Yonder Full time ₹ 1,04,000 - ₹ 13,08,780 per year

    Scope:Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.Needs to work with cross functional teams including Product Development, Consulting and Support services.Provides technical and non-technical support during the Steady state period. Provides...

  • Blue Yonder Developer

    1 week ago

    Bengaluru, Karnataka, India Crazy Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Blue Yonder DeveloperWe are looking for a highly skilled and experienced JDA / Blue Yonder Developer with a minimum of 5 years of experience in developing, implementing, and supporting JDA / Blue Yonder solutions. The ideal candidate will have a strong background in supply chain management systems, a deep understanding of JDA/Blue Yonder modules, and...

  • Sr Support Engineer 1

    1 week ago

    Bengaluru, Hyderabad, India Blue Yonder Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Scope:Position is focused on supporting various Blue Yonder Planning solutions in Demand/Fulfillment/Supply Planning space across Retail and Manufacturing verticals.Needs to work with cross functional teams including Product Development, Consulting and Support services.Provides technical and non-technical support during the Steady state period. Provides...