Process Lead
3 weeks ago
At Minutes to Seconds, we match people having great skills with tailor-fitted jobs to achieve well-deserved success. We know how to match people to the right job roles to create that perfect fit. This changes the dynamics of business success and catalyzes the growth of individuals. Our aim is to provide both our candidates and clients with great opportunities and the ideal fit every time. We have partnered with the best people and the best businesses in Australia in order to achieve success on all fronts. We’re passionate about doing an incredible job for our clients and job seekers. Our success is determined by the success of individuals at the workplace.
We would love the opportunity to work with YOU
Minutes to Seconds is looking for a Process Analyst in a Contract role in Melbourne.
Requirements
Key Responsibilities:
Content Lifecycle Management:
Create, maintain, and update knowledge articles pertaining to various projects, ensuring accuracy and relevance.
Curate and moderate user-generated content, collaborating closely with UAT teams to capture artifacts and articulate defects for creating effective workarounds.
Process Leadership:
Lead process improvement initiatives within OSS and BSS support domains, driving efficiency and effectiveness.
Develop and implement strategies to streamline processes, enhancing overall operational performance.
Collaborate with cross-functional teams to identify process gaps and opportunities for optimization.
Content Development:
Write and map work instructions for unfamiliar processes across multiple business units, ensuring clarity and comprehensibility.
Create various types of knowledge articles including work instructions, quick reference guides, user guides/system instructions, FAQs, technology overviews, troubleshooting guides, and operational documents.
Knowledge Governance:
Ensure knowledge is tightly governed, organized, and accessible, adhering to established standards and guidelines.
Maintain a process-driven approach to knowledge management, ensuring alignment with business unit objectives.
Stakeholder Management:
Influence stakeholders to gather necessary information and insights required for knowledge creation and process improvement initiatives.
Collaborate effectively with various stakeholders to ensure alignment and buy-in for proposed changes and initiatives.
Qualifications:
Bachelor's degree in a relevant field (or equivalent work experience).
Proven experience in content management, technical writing, and process optimization, preferably within telecommunications or similar industry environments.
Familiarity with OSS and BSS support systems and processes, with experience in telecommunications or similar organizations.
Strong understanding of process mapping methodologies and tools.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced project environment, meeting tight deadlines.
Strong stakeholder management and influencing skills.
Detail-oriented with a focus on delivering high-quality work.
RequirementsDemonstrated experience implementing secure web based business solutions, specifically: • experience developing web APIs using Azure API Manager and customer facing web portal development using .NET Framework (including .NET Core) and ASP.NET • Experience developing single-page web applications using either Angular 7+ or React Demonstrated experience in Azure based solution implementation, including: •Azure technologies, such as: Azure Logic Apps, Azure SQL and Azure Service Bus and Azure API Manager •Azure DevOps and Visual Studio for code development, management, repositories and deployments (CI/CD) •integrating custom built apps with third-party systems, including Microsoft Dynamics 365 CRM
-
Area Manager
6 days ago
Delhi, India LEAD School Full timeThe Area Manager plays a critical role in helping us achieve this mission He/she will directly work with business leaders and team to ensure the high standard brand awareness of LEAD School. We are looking for highly competent professionals who understand what it takes to ensure quality education and are excited by the idea of spending time at our partner...
-
Area Manager
2 weeks ago
delhi, India LEAD School Full timeThe Area Manager plays a critical role in helping us achieve this mission - He/she will directly work with business leaders and team to ensure the high standard brand awareness of LEAD School. We are looking for highly competent professionals who understand what it takes to ensure quality education and are excited by the idea of spending time at our partner...
-
Area Manager
4 weeks ago
Delhi, India LEAD School Full timePurpose of the Job:Growth marketing is a function of the expansion team at Leadership Boulevard. This role isresponsible for developing and executing data-driven marketing strategies that acceleratecustomer acquisition, engagement, to fuel revenue growth. This role plays a pivotal role inenabling the inside and field sales teams to achieve the business...
-
Lead Process Engineer
7 days ago
Delhi, India Veolia Water Technologies & Solutions Full timeFunction :Process EngineeringPrimary Work Location : Delhi/BangaloreRole SummaryThe Lead Process Engineer is responsible to make decisions on water reuse, wastewater treatment & Zero Liquid Discharge system process design, arrive at risk balanced scheme as well as to trouble-shoot projects with effective management skills. The position requires a combination...
-
Process Excellence Analyst Lead
4 days ago
Delhi, India Bread Financial Full timeJOB DESCRIPTIONEvery career journey is personal. That's why we empower you with the tools and support to create your own success story.Be challenged. Be heard. Be valued. Be you ... be here.Job SummaryThe Process Excellence Analyst Lead plays a crucial role in driving process excellence across the organization. This Lead is responsible for identifying and...
-
Area Manager
1 week ago
Delhi, India LEAD School Full timeWe are looking for the Area Manager- Publishing (B2B Sales) for Mumbai, Delhi and Bangalore locationsWe are seeking a motivated and results-oriented Area Manager for LEAD Group’s Publishingbusiness. The Area Manager will be responsible for driving sales growth, building strong customerrelationships and expanding our customer base in the assigned territory....
-
Web Developer
2 weeks ago
delhi, India Lead Lord Full timeWeb Developer Responsibilities:As a web developer, you'll design, build, and maintain websites and applications, collaborating with teams to resolve conflicts and prioritize needs. You'll manage updates, supervise testing, and ensure code compliance, while staying updated on tech trends and addressing customer feedback.Requirements:Strong programming...
-
AVP Process Excellence Lead
7 days ago
delhi, India Wipro Full timeLocation: Pune/ Kolkata/ HyderabadProfile:Must Haves18+ years of experience with strong industry exposure for Telecom, New Age/ Tech, Customer Service, RetailGraduate/ Post Graduate with at least last 10 years in IT/ BPO industryLean and Six Sigma Black Belt/ Master Black BeltStrong understanding of Quality and Process Excellence principles with experience...
-
▷ [24/05/2024] Lead Process Engineer
7 days ago
Delhi, India Veolia Water Technologies & Solutions Full timeFunction : Process EngineeringPrimary Work Location :Delhi/BangaloreRole SummaryThe Lead Process Engineer is responsible to make decisions on water reuse, wastewater treatment & Zero Liquid Discharge system process design, arrive at risk balanced scheme as well as to trouble-shoot projects with effective management skills. The position requires a combination...
-
Sales Executives
1 month ago
Delhi, India Shivaste process solutions private limited Full timeWe are looking for the Sales executives for the Auto process like Car24, Spinny etc. Job Responsibilities - Pitch proposal to clients,negotiate and Generate leads. Conducts daily sales and arrange inspections. Answer customer's query in a prompt and professional manner. Freshers can also apply **Location**: Delhi (Saket), We also have openings in...
-
Process Trainer
6 days ago
Delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
New Delhi, India Aimlay Private Limited Full time- Aimlay is a global educational and writing service platform based in Delhi, India.- We offer a wide range of courses from grade ten to Ph. D. , delivered by renowned universities in India.- Aimlay also provides comprehensive assistance and support to Ph.D. holders throughout their journey, from entrance to completion.- With strong connections and...
-
Process Trainer
7 days ago
Delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Process Trainer
1 week ago
Delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Process Excellence
4 weeks ago
Delhi, India Zepto Full timeYour Role 1. Drive and lead strategic process excellence initiatives across the organisation. 2. Identify and assess problem areas for the area of responsibility. 3. Deep Dive into the problems and conduct RCA to identify possible solutions. 4. Program manage and Drive continuous improvement and process adherence for the dark stores. **5. Process...
-
Australian Process
5 days ago
Delhi, India INTINERI INFOSOL PVT LTD Full timeJob Location - delhi Salary - upto 30k(experienced) freshers - upto20k *Minimum Experience of 3 months in international voice process considererable *one side cab faclity *one time meal Job Timings - 6:00 am - 3:00pm Process: 1-Lead Generation 2-Solar sale 3-hot water 4-Energies **Salary**: ₹15,000.00 - ₹30,000.00 per month **Benefits**: -...
-
Australian Process
4 weeks ago
Delhi, Delhi, India INTINERI INFOSOL PVT LTD Full time**AUSTRALIAN VOICE PROCESS** ( Work From Office ) **JOB TITLE: Lead Generation Executive/ Customer Sales Representative** **Australian Shift-** **5.5 days of working** **One side cab Pickup mandatory** **CTC** - **Upto 30k and as per experience.** JOB DETAILS**:Timings - 5.30AM to 2.30PM** Week Offs - Sunday **Half Day - Saturday** Fixed Shifts **Pick...
-
Process Associate
5 days ago
Delhi, India Quess IT Staffing Full time**About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...
-
Process Trainer
1 month ago
Delhi, India AAIDEOLOGY Full timeKey Responsibilities: - The key responsibility in this role is on boarding the new people to the sales development role. This includes intensive three weeks of training and the topics covered would be around product, process, culture, cadence and so on. 70% of the time is spent in mock calls and feedback sessions. - Prepare training materials such as...
-
Process Lead- Investment Accounting
3 weeks ago
delhi, India AXA Full timeProcess Leader – Investment Accounting & ReportingJob Title Process LeaderTeam / Domain Investment Accounting & ReportingRESPONSIBILITIESOperational Responsibilities▪ Identify process efficiencies and participate in process improvement initiative▪ Make updates and amendments to process documentation▪ Participate in training sessions▪ Perform...