CDC Head

3 weeks ago

Noida, India Outworx Solutions Full time

Level- L3

The CDC Head is a Band 9 leadership role responsible for the end-to-end governance, delivery, and transformation of Cyber Defense Center operations. This role oversees a multi-tiered team of around100 security professionals across L1L4, spanning SOC, SecOps, Threat Hunting, Engineering, AppSec, DevSecOps, VM, AI and Automation domains. The CDC Head acts as the single point of accountability for service delivery, SLA adherence, and strategic alignment with client security objectives.
Strategic Leadership & Governance

  • Define and drive the CDCs vision, roadmap, and transformation strategy, including the shift toward autonomous SOC operations using GenAI and agentic AI
  • Lead governance forums with client stakeholders, ensuring alignment with business risk, compliance, and regulatory frameworks
  • Own the CDCs SLA/KPI framework, including MTTR, MTTD, containment rate, and automation coverage
    Service Delivery Oversight
  • Oversee 24x7 operations across SOC, IR, Threat Hunting, Engineering, and Automation towers
  • Ensure seamless coordination between L1L3 analysts, incident managers, and platform SMEs.
  • Manage escalations, RCA reviews, and continuous improvement initiatives
    People & Capability Management
  • Lead a team of over 100 resources, including:
  • 16+ L1 SOC Analysts
  • 20+ L2 Engineers (SOC, IR, Endpoint, Network, DLP, IAM)
  • L3 SMEs (Threat Hunter, IR, Engineering, AppSec, Data Protection)
  • Automation Engineers, Content Developers, and GenAI Developers
  • Drive talent development, cross-skilling, and succession planning
    Technology & Platform Integration
  • Oversee integration of Microsoft Sentinel, Defender XDR, Azure Logic Apps, and Security Copilot Agents into CDC workflows
  • Ensure platform health, telemetry coverage, and detection efficacy across SIEM, SOAR, EDR, DLP, and VM tools
  • Reporting & Stakeholder Engagement
  • Report to the Account Delivery Partner Executive and interface with:
  • Service Delivery Managers from other Towers of IT operations
  • Overall Incident Managers
  • Client CISOs and Risk Officers
    Deliver monthly and quarterly business reviews (MBRs/QBRs) with insights on threat trends, SLA performance, and roadmap progress

Tool / Technology
- MS Sentinel
- Azure Logic Apps
- Microsoft UEBA
- Microsoft EASM
- Google - CTI
- Forecpoint
- Netskope
- Netscaler and Imperva
- MDO( L3 incident Support) - Microsoft Defender for Office
- Crowdstrike
- Ironscales
- Akamai

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