UCD Admissions and Recruitment Assistant

3 weeks ago


gurgaon, India University College Dublin Full time
The UCD South Asia Global Centre in India has a pivotal role to play in assisting with the implementation of UCD Global’s international strategies and is an integral part of the International Office.
Job Description and Responsibilities:
1) Recruitment Activity
i. High School Engagement:
Assisting with the development of a database of local and national     high school contacts
Assisting with developing a schedule of high school visits including UCD staff over the recruitment year
Acting as a point of contact for all high school counsellor queries
Circulating relevant information to high schools
Assisting with building a database of high school qualifications
ii. University Engagement:
Representing UCD at university fairs
Assisting with coordinating visits of UCD staff to universities
Aiding market intelligence on university qualifications and standards
iii. Agents:
First point of contact for agent inquiries
Assisting with agent training –
Assisting with organising FAM visits to UCD
Participation in agent fairs
Assisting with agent feedback, and focus groups to help improve UCD performance
iv. Admission:
Process and analyse the applications of prospective students based on the standard admission policies of the University.
Update student records in the systems used within University College Dublin.
Monitor acceptance and deposit rates for assigned programs; create yield plans to ensure enrolment.
v. Education Fairs:
Attendance and coordination of education fairs
Materials and stands preparation
Recording leads and follow up communications
Reporting of fairs (attendance, quality, programme interest, competitor institutions attendance)
vi. Embassy/Industry Activity:
Assisting with support for visa office in country
Assisting with support for EI/IUA activity in country
vii. UCD Recruitment Missions:
Assisting and supporting Country Manager in coordination of visits about logistics for visits, (flights, hotels, dates, attendees)
Circulation of information packs to all delegates traveling
Assisting coordination of itinerary for mission
2)Relationship Development:
Maintain a delivery of highly flexible, responsive, and effective customer service  through Email, Phone, Skype communications with students/parents/alumni/agents/partner institutions/universities/colleges/government departments and offices.
3) Marketing Communications
Distributing marketing materials and maintain in-country supply
Social Media promotion – use all social media streams to promote recruitment activity and to provide pre departure connections between students
Regular zoom, Google Hangout sessions with students and agents
Feed images back from in-country events to Regional Team
Supporting UCD promotional campaigns
Video interviews with alumni
4)Reporting
Assisting with data capture of recruitment activities (e.g. FAM trips, school visits)
Contributing to the maintenance of accurate databases on student alumni and records of partnerships
5)Administrative support
Assisting with the management of email and phone inquiries
Provision of high-level customer service to all UCD partners/prospective students
6)Alumni Engagement
Maintain and update the South Asian alumni and volunteer database.
Promote UCD alumni networks and services via online social networking sites such as LinkedIn and Facebook, and to develop new ways of leveraging these methods of engagement.
Collate, record and monitor alumni attendance in the events.
Provide relevant information to the Country Manager in relation to alumni contributions in terms of time and expertise.
Desired profile of the candidate;
Familiarity with marketing, student recruitment, university     admission requirement for foreign institutes.
Proven ability in relationship management and track record of delivery in a competitive environment
Excellent presentation skills and high level of awareness of customer service
Flexibility regarding working hours and a willingness to travel extensively
Good standard of numeracy, effective IT skills and attention to detail
Previous or current experience in educational agent’s office or with an international university.
Familiarity with Ireland and willingness to gain knowledge of UCD programmes, processes and curriculum
Qualifications: Educated to Master’s Degree level or demonstrate appropriate combination of Bachelor’s Degree and relevant experience.
Experience:1-3 years
Please note: Candidates who do not have experience with Education Sector, kindly do not apply.

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